The Balanced Scorecard in public performance evaluation: An integrated approach to public performance measurement and evaluation through the Balanced Scorecard - Couverture souple

Bertani, Michele

 
9786208833152: The Balanced Scorecard in public performance evaluation: An integrated approach to public performance measurement and evaluation through the Balanced Scorecard
Couverture souple
ISBN 10 : 6208833159 ISBN 13 : 9786208833152
Editeur : Our Knowledge Publishing, 2025

Synopsis

The book analyzes the evolution of performance measurement and evaluation in public administration (PA), proposing the Balanced Scorecard (BSC) as a strategic tool for building effective monitoring and improvement systems. After a historical-normative framework, including the Brunetta and Madia reforms, the author examines performance measurement models, highlighting how the BSC allows for the integration of strategic objectives, resources and results in a multidimensional perspective. The potential adaptation of BSC-originally developed in the private sector-to the public context, with a focus on universities, is then explored. The application of the BSC as an SMVP allows for a more comprehensive evaluation that transcends bureaucratic logic and promotes accountability, transparency and continuous improvement. The paper concludes by emphasizing the benefits of an integrated strategic approach to increasing PA efficiency and effectiveness.

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Éditeur
Our Knowledge Publishing
Date d'édition
2025
Langue
anglais
ISBN 10 
6208833159
ISBN 13 
9786208833152
Reliure
Broché
Nombre de pages
88
Coordonnées du fabricant
non disponible
Personne responsable
non disponible