ServQual Model: Second Edition - Couverture souple

Muthukumar, Rajeswari ; Santhosh Kumar, Samson

9786209187605: ServQual Model: Second Edition

Couverture souple

ISBN 10 : 6209187609 ISBN 13 : 9786209187605

Editeur : LAP LAMBERT Academic Publishing, 2025

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�diteur: LAP LAMBERT Academic Publishing
Date d'�dition: 2025
Langue: anglais
ISBN 10: 6209187609
ISBN 13: 9786209187605
Reliure: Broch�
Nombre de pages: 60
Coordonn�es du fabricant: non disponible
Personne responsable: KreGa Onlinehandel GmbH
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info@krega-onlinehandel.de

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ServQual Model

Rajeswari Muthukumar

Edit� par LAP LAMBERT Academic Publishing Nov 2025, 2025

ISBN 10 : 6209187609 ISBN 13 : 9786209187605

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Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne

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Taschenbuch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware 60 pp. Englisch. N� de r�f. du vendeur 9786209187605

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ServQual Model

Rajeswari Muthukumar

Edit� par LAP LAMBERT Academic Publishing Nov 2025, 2025

ISBN 10 : 6209187609 ISBN 13 : 9786209187605

Neuf Taschenbuch

impression � la demande

Vendeur : buchversandmimpf2000, Emtmannsberg, BAYE, Allemagne

�valuation du vendeur 5 sur 5 �toiles

Taschenbuch. Etat : Neu. This item is printed on demand - Print on Demand Titel. Neuware -Quality is a perceptual, conditional and somewhat subjective attribute of a product or service. Its meaning in business has developed over time. It has been understood differently and interpreted differently by different people. A business will benefit most through focusing on the key processes that provide their customers with products and services. Producers may measure the conformance quality, or degree to which the product or service was made according to the required specification. Customers on the other hand, may focus on the quality specification of a product or service, or compared it with those that are available in the marketplace. The quality of service in hotel industry is an important factor of successful business. The existing trend of complete quality management in hotel industry ensures the achievement of competitive advantage of hotel companies and is therefore the subject of contemporary research into service quality in hotel industry. The concept and the conceptual model of service quality are indispensable if we wish to understand the genesis of service quality and potential gaps in quality. The aim of this paper is to show the importance of service quality in hVDM Verlag, Dudweiler Landstra�e 99, 66123 Saarbr�cken 60 pp. Englisch. N� de r�f. du vendeur 9786209187605

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