ICTs AND THEIR IMPACT ON SERVICE QUALITY: Applied in the management of school procedures - Couverture souple

Rojas Rodriguez, Isaac Shamir; Rossetti López, Sergio Ramón; Moreno Montijo, Juan Miguel

 
9786209511875: ICTs AND THEIR IMPACT ON SERVICE QUALITY: Applied in the management of school procedures
Couverture souple
ISBN 10 : 6209511872 ISBN 13 : 9786209511875
Editeur : Our Knowledge Publishing, 2026

Synopsis

Faced with the changing needs of customers, companies are constantly evolving in order to offer a quality service. To achieve this, the most developed organizations make use of information and communication technologies (ICT), since it allows them to have a deeper and more complete approach with the customer, which leads to a very good communication between both parties. Likewise, a good quality of service has a positive impact on the results or objectives of a company, regardless of the sector in which it operates. This research work aims to analyze the impact on the quality of service perceived by the students of the Bachelor's Degree in Administration at the University of Sonora Central Regional Unit, through the implementation of an information and communication technology, which allows the digitization of school procedures.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Our Knowledge Publishing
Date d'édition
2026
Langue
anglais
ISBN 10 
6209511872
ISBN 13 
9786209511875
Reliure
Broché
Nombre de pages
52
Coordonnées du fabricant
non disponible
Personne responsable
non disponible