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CRM concepts. methods. and overall solution(Chinese Edition)
Vendeur : liu xing, Nanjing, JS, Chine
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paperback. Etat : New. Paperback Pages. Number: 258 Language: Chinese. CRM concept method with the overall solution. the combination of a few years to the study of customer relationship management to obtain the results. the origin. the concept of CRM. CRM impact on Chinese culture. CRM and The relationship between supply chain management. ERP. Internet marketing. e-commerce. knowledge management. enterprise applications. CRM systems. design methodology and CRM implementation strategies and programs carried out deta. N° de réf. du vendeur N12325
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