Customer Perceived Service Quality Assessment and Management(Chinese Edition) - Couverture souple

HAN JING LUN &#xff0c ; DONG JUN

9787310026098: Customer Perceived Service Quality Assessment and Management(Chinese Edition)

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ISBN 10 : 7310026098 ISBN 13 : 9787310026098

Editeur : Nankai University Press Pub. Date: 2006-11-01, 2000

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Language:Chinese.Soft cover.publisher:Nankai University Press Pub. Date: 2006-11-01.description:Paperback. Pages Number: 352 Publisher: Nankai University Press Pub. Date :2006-11-01. book introduces the theory of quality of service on the basis of the customer perceived service quality model and The metrics. customer perceived service quality e

Les informations fournies dans la section � Synopsis � peuvent faire r�f�rence � une autre �dition de ce titre.

�diteur: Nankai University Press Pub. Date: 2006-11-01
Date d'�dition: 2000
ISBN 10: 7310026098
ISBN 13: 9787310026098
Reliure: Paperback
Coordonn�es du fabricant: non disponible
Personne responsable: non disponible

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