Vendeur : liu xing, Nanjing, JS, Chine
paperback. Etat : New. Language:Chinese.Paperback. Pub Date: 2023-06 Publisher: China Science and Technology Press This book explains the value of customer experience optimization and proposes a specific practical path. It introduces a set of distinctive customer experience management ideas. namely the six-pillar model. The author proposes that enterprises should always consider customers in all aspects. This book has rich theoretical and practical cases. as well as operational models. and has strong practical value. N° de réf. du vendeur DR000539
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