Vendeur : liu xing, Nanjing, JS, Chine
paperback. Etat : New. Paperback. Pub Date: 2021-01-01 Pages: 252 Language: Chinese Publisher: Economic Management Press In the telecommunications service industry. the management of customer loyalty is the key and difficult point.?Due to fierce competition in the industry and the encroachment of emerging communication service providers from the Internet. operators are constantly facing the pressure of customer transfer or loss.?Switching Costs and Customer Loyalty: An Empirical Study of China's Mobile Communicatio. N° de réf. du vendeur NV015185
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