Operations Management and Productivity Techniques - Couverture souple

Kachwala, T.T.

 
9788120336025: Operations Management and Productivity Techniques

Synopsis

Operations Management is an effective and efficient way of carrying out a business process (manufactur-ing or service sector) aimed at maximization of Customer Satisfaction and Return On Investment. The concept of productivity implies effectiveness and efficiency in individual and organizational performance, reflected in the creation of surplus through productive operations. This book provides readers with an easy-to-understand treatment of all aspects of Operations Management and explains the expanded coverage of the role of Operations Management in the organization. Manufacturing and service operations are given equal treatment.

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À propos de l'auteur

P.N. MUKHERJEE, Ph.D., is Head of the Department of Operations Management at the Narsee Monjee Institute of Management Studies (Deemed University), Mumbai. Earlier, Dr. Mukherjee was Head of the Department of Operations Management and Logistics and Supply Chain Management at the K.J. Somaiya Institute of Management Studies and Research, Mumbai. T.T. KACHWALA, Ph.D., is graduate in Mechanical Engineering from V.J.T.I. Mumbai and holds the Masters degree in Management from N.M.I.M.S. He also holds a doctoral degree in management. He is currently Head of the Department of Decision Science at Narsee Monjee Institute of Management Studies (Deemed University), Mumbai.

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