Working the Night Shift - Women in India’s Call Center Industry

9788125042655: Working the Night Shift - Women in India’s Call Center Industry

ISBN 10 : 8125042652 ISBN 13 : 9788125042655

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Langue: anglais
ISBN 10: 8125042652
ISBN 13: 9788125042655
Reliure: Reliure inconnue
Coordonn�es du fabricant: non disponible
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Working the Night Shift

Patel Reena

Edit� par Orient BlackSwan, 2011

ISBN 10 : 8125042652 ISBN 13 : 9788125042655

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Vendeur : Majestic Books, Hounslow, Royaume-Uni

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Etat : New. pp. 204. N� de r�f. du vendeur 4687769

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Working the Night Shift: Women in India\'s Call Center Industry

Reena Patel

Edit� par Orient Blackswan, 2011

ISBN 10 : 8125042652 ISBN 13 : 9788125042655

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Vendeur : Vedams eBooks (P) Ltd, New Delhi, Inde

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Soft cover. Etat : New. Contents Acknowledgments 1 Introduction 2 Off-Shoring Customer Service A New Global Order 3 Mobility?Morality Narratives 4 Traveling at Night 5 Fast Money Family Survival and the Consumer Class 6 On the Home Front 7 Social Mobility Other Openings and Constrictions Conclusion Postscript Appendix Notes References IndexRelatively high wages and the opportunity to be part of an upscale globalized work environment draw many to the call center industry in India At the same time night shift employment presents women in particular with new challenges alongside the opportunities This book explores how beliefs about what constitutes ?womens work? are evolving in response to globalizationWorking the Night Shift is the first in-depth study of the call center industry that is written from the point of view of women workers It uncovers how call center employment affects their lives mainly as it relates to the anxiety that Indian families and Indian society have towards women going out at night earning a good salary and being exposed to western culture This timely account illustrates the ironic and at times unsettling experiences of women who enter the spaces and places made accessible through call center work 204 pp. N� de r�f. du vendeur 95557

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Working The Night Shift

Reena Patel

Edit� par Orient Blackswan, 2011

ISBN 10 : 8125042652 ISBN 13 : 9788125042655

Neuf

Vendeur : Books in my Basket, New Delhi, Inde

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N.A. Etat : New. ISBN:9788125042655 N.A. N� de r�f. du vendeur 2458661

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EUR 17,69

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