Quality Management has moved beyond an emphasis on management of quality to a focus on the quality of managing all the areas of operation throughout an organisation?s ?quality value chain? in order to have a favourable impact on overall effectiveness of the organisation. An approach to doing business known as the total quality approach to quality management has caught on and is now widely practiced. Total quality is an approach to doing business that attempts to maximize the competitiveness of an organisation through the continual improvement of the quality of its products, services, people, processes and environments. This book comprises 9 chapters which concisely present the various topics relevant to quality management, the study of which helps students management programs to acquire the basic understanding of the general principles, tools and techniques of quality management. The book is reinforced with exhibits, box illustrations and review questions as value addition. About The Author: Mr. K. Shridhara Bhat, a Graduate in Mechanical Engineering with postgraduate diploma in Industrial Management and Master`s degree in Business Administration is currently engaged in part-time teaching as a visiting professor and consultancy in the field of management education and industry. Earlier, he worked as Professor and Head of the Department of Management Studies, East Point College of Engineering and Technology and BMS College of Engineering, Bangalore during the period of 1994 to 2005. Before taking up teaching profession, he served Bharat Electronics for a period of about 26 years in the areas of Production and Operations Management, Materials Management, Research and Development, Human Resource Management, etc. The present book Operations Research is his 34th books published by M/s. Himalaya Publishing House Pvt. Ltd. He has authored books in subjects such as ? Production
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Vendeur : Majestic Books, Hounslow, Royaume-Uni
Etat : New. pp. 335. N° de réf. du vendeur 94577131
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Vendeur : Books Puddle, Woodside, NY, Etats-Unis
Etat : New. pp. 335 2nd Edition. N° de réf. du vendeur 2697820212
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Vendeur : Biblios, Frankfurt am main, HESSE, Allemagne
Etat : New. pp. 335. N° de réf. du vendeur 1897820222
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