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Use and Effect of Declarative Information in User Instructions - Couverture souple

Karreman, Joyce

 
9789042018419: Use and Effect of Declarative Information in User Instructions
Couverture souple
ISBN 10 : 9042018410 ISBN 13 : 9789042018419
Editeur : RODOPI, 2004

Synopsis

Apart from the procedural information that describes how a device should be operated, instructions for use include different types of declarative information, such as information about the internal working of the device (system information) and information about the circumstances in which the different functions can be used (utilization information). In this study, the use and the effects of system and utilization information are investigated in a number of experiments. The results demonstrate that users spend a considerable amount of time on reading each information type. However, contrary to common belief, system information has only limited effects; utilization information does not affect task performance at all. Moreover, users of instructions without declarative information are more confident in their ability to learn to work with the device and consider the learning process less difficult than users of instructions with declarative information. These results suggest that users of instructions without system and utilization information are capable to use other information sources such as the procedural information and the interface of the device to derive the required declarative knowledge.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

Apart from the procedural information that describes how a device should be operated, instructions for use include different types of declarative information, such as information about the internal working of the device (system information) and information about the circumstances in which the different functions can be used (utilization information). In this study, the use and the effects of system and utilization information are investigated in a number of experiments. The results demonstrate that users spend a considerable amount of time on reading each information type. However, contrary to common belief, system information has only limited effects; utilization information does not affect task performance at all. Moreover, users of instructions without declarative information are more confident in their ability to learn to work with the device and consider the learning process less difficult than users of instructions with declarative information. These results suggest that users of instructions without system and utilization information are capable to use other information sources such as the procedural information and the interface of the device to derive the required declarative knowledge.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
RODOPI
Date d'édition
2004
Langue
anglais
ISBN 10 
9042018410
ISBN 13 
9789042018419
Reliure
Broché
Nombre de pages
208
Coordonnées du fabricant
non disponible
Personne responsable
non disponible