Articles liés à Good Services : How to Design Services that Work
Synopsis
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a good service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a good and bad service and describing the common elements within all services that mean they either work for users or don''t.
A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l'auteur
Lou Downe is Director of Design for the UK Government and was voted one of the UK''s top 50 Creative Leaders by Creative Review in 2016, and one of the world''s 100 most influential people in Digital Government by Apolitical in 2018.
À propos de la quatrième de couverture
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a ‘good’ service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a ‘good’ and ‘bad’ service and describing the common elements within all services that mean they either work for users or don’t. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Résultats de recherche pour Good Services : How to Design Services that Work
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Good Services: How to Design Services That Work
Edité par
BIS Publishers B.V., 2020
ISBN 10 : 9063695438
ISBN 13 : 9789063695439
Ancien ou d'occasion
Paperback
Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : Fair. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. N° de réf. du vendeur 00110412792
Acheter D'occasion
EUR 4,99
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 2 disponible(s)
Image d'archives
Good Services: How to Design Services That Work
Edité par
BIS Publishers B.V., 2020
ISBN 10 : 9063695438
ISBN 13 : 9789063695439
Ancien ou d'occasion
Paperback
Vendeur : World of Books Inc, Montgomery, IL, Etats-Unis
Évaluation du vendeur 4 sur 5 étoiles
Paperback. Etat : Fair. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. N° de réf. du vendeur CIN9063695438A
Acheter D'occasion
EUR 6,81
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Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
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Good Services: How to Design Services that Work
Edité par
Laurence King Publishing, 2020
ISBN 10 : 9063695438
ISBN 13 : 9789063695439
Ancien ou d'occasion
Couverture souple
Vendeur : Greenworld Books, Arlington, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. N° de réf. du vendeur GWV.9063695438.VG
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EUR 7,95
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Good Services: How to Design Services that Work
Edité par
Laurence King Publishing, 2020
ISBN 10 : 9063695438
ISBN 13 : 9789063695439
Ancien ou d'occasion
paperback
Vendeur : HPB-Red, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
paperback. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_469266639
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EUR 5,01
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Expédition nationale : Etats-Unis
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Good Services: How to Design Services that Work
Edité par
Laurence King Publishing, 2020
ISBN 10 : 9063695438
ISBN 13 : 9789063695439
Ancien ou d'occasion
Couverture souple
Vendeur : Bookoutlet1, Easley, SC, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. Great shape! Has a publisher remainder mark. paperback Used - Very Good 2020. N° de réf. du vendeur YD-069147
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Expédition nationale : Etats-Unis
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Good Services: How to Design Services that Work
Edité par
Laurence King Publishing, 2020
ISBN 10 : 9063695438
ISBN 13 : 9789063695439
Ancien ou d'occasion
Couverture souple
Vendeur : Zoom Books Company, Lynden, WA, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : very_good. Book is in very good condition and may include minimal underlining highlighting. The book can also include "From the library of" labels. May not contain miscellaneous items toys, dvds, etc. . We offer 100% money back guarantee and 24 7 customer service. N° de réf. du vendeur ZBV.9063695438.VG
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Good Services: How to Design Services That Work
Edité par
Bis Publishers March 2020, 2020
ISBN 10 : 9063695438
ISBN 13 : 9789063695439
Ancien ou d'occasion
Trade Paperback
Vendeur : Open Books West Loop, Chicago, IL, Etats-Unis
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Trade Paperback. Etat : Used. N° de réf. du vendeur 1247927
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Good Services : Decoding the Mystery of What Makes a Good Service
ISBN 10 : 9063695438
ISBN 13 : 9789063695439
Neuf
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. N° de réf. du vendeur 35925490-n
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EUR 16,05
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Good Services: Decoding the Mystery of What Makes a Good Service (Paperback or Softback)
Edité par
Bis Publishers 3/3/2020, 2020
ISBN 10 : 9063695438
ISBN 13 : 9789063695439
Neuf
Paperback or Softback
Vendeur : BargainBookStores, Grand Rapids, MI, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback or Softback. Etat : New. Good Services: Decoding the Mystery of What Makes a Good Service. Book. N° de réf. du vendeur BBS-9789063695439
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EUR 18,46
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Good Services
Vendeur : Rarewaves USA, HEBRON, KY, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : New. Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a 'good' service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a 'good' and 'bad' service and describing the common elements within all services that mean they either work for users or don't.A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. N° de réf. du vendeur LU-9789063695439
Acheter neuf
EUR 19,43
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Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 13 disponible(s)