Foundations in IT Service Management: Basierend Auf ITIL - Couverture souple

9789077212394: Foundations in IT Service Management: Basierend Auf ITIL

Couverture souple

ISBN 10 : 9077212396 ISBN 13 : 9789077212394

Editeur : Van Haren Publishing BV, 2006

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�diteur: Van Haren Publishing BV
Date d'�dition: 2006
Langue: anglais
ISBN 10: 9077212396
ISBN 13: 9789077212394
Reliure: Broch�
Nombre de pages: 241
�diteur: Van Bon Jan
Coordonn�es du fabricant: non disponible
Personne responsable: non disponible

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Foundations in IT Service Management, basierend auf ITIL (German Version)

Edit� par Van Haren Publishing, 2005

ISBN 10 : 9077212396 ISBN 13 : 9789077212394

Ancien ou d'occasion Couverture souple

Vendeur : medimops, Berlin, Allemagne

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Etat : very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. N� de r�f. du vendeur M09077212396-V

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Foundations in IT-Service-Management

Jan van Bon

Edit� par Van Haren Publishing, 2005

ISBN 10 : 9077212396 ISBN 13 : 9789077212394

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Vendeur : Bookbot, Prague, R�bublique tch�que

�valuation du vendeur 5 sur 5 �toiles

Softcover. Etat : Fine. Leichte Kratzer / Abnutzungen / Druckstellen; Gebrochener Buchrucken. In recent years, IT Service Management has emerged as a vital field, with organizations increasingly reliant on the automation of their business processes. The quality of IT services and their alignment with organizational needs are now critical for survival. This introduction to IT Service Management, published by ITSMF-NL, is based on the latest ITIL editions covering Service Support and Service Delivery. It serves as a comprehensive guide to the field and includes core materials from the IT Infrastructure Library (ITIL). Designed as a self-study resource, it provides all necessary content for preparing for the Foundation Certificate examination in IT Service Management, focusing solely on relevant topics for Foundations exams.While it can function as a textbook, the book emphasizes practical knowledge gathered by the editorial board, making it valuable even for those not pursuing certification. Recognizing that no single publication can address every question in the multifaceted realm of IT Service Management, the book aims to prompt key inquiries and foster discussions. It encourages readers to compare best practices with their own experiences. This book not only meets a significant need but also deserves to be utilized wisely in practice, beyond mere reading and study. N� de r�f. du vendeur d22826da-aab7-40a0-9bd4-ecbb37a96ae3

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Foundations in IT Service Management, basierend auf ITIL (German Version)

Edit� par Van Haren Publishing, 2006

ISBN 10 : 9077212396 ISBN 13 : 9789077212394

Ancien ou d'occasion Taschenbuch

Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne

�valuation du vendeur 5 sur 5 �toiles

Taschenbuch. Etat : Sehr gut. Gebraucht - Sehr gut Auflage, ungeles. M�ngelexpl., Lagerschaden (Knicke/Schmutz, Aufkleber) m�gl., Sofort - Versand B�ch - In recent years, IT Service Management has developed into a field in its own right. Organizations are now so dependent on the automation of large parts of their business processes that the quality of IT services and the synchronization of these services with the needs of the organization are now essential to their survival. This introduction to IT Service Management, published by ITSMF-NL, is based on the latest edition of the ITIL books on Service Support and Service Delivery and is intended to serve as: a thorough and convenient introduction to the field of IT Service Management and the books in the IT Infrastructure Library (ITIL); a self-study guide that contains all the material needed to prepare for the Foundation Certificate examination in IT Service Management. This new edition contains additional chapters on two recently published ITIL books: ICT Infrastructure Management and Application Management. While this book may serve as a textbook, it is not a theoretical book. Instead, it contains a wealth of practical knowledge collected by the editorial board. This practical knowledge and the introduction to the field of IT service management make the book useful even for those not preparing for the examination. Since no single publication can have the answers to all the questions that arise in a field so multifaceted as IT Service Management, the aim of the book is to raise key questions, to encourage discussions and the comparison of the best practices found in the book with the reader's own experience. We expect that this book will fulfil a clear need, and it deserves not just to be read and studied, but also to be used wisely in practice. N� de r�f. du vendeur INF1000098295

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