ISO/IEC 20000: A Pocket Guide - Couverture souple

Bon, Jan Van

 
9789077212790: ISO/IEC 20000: A Pocket Guide
Couverture souple
ISBN 10 : 9077212795 ISBN 13 : 9789077212790
Editeur : Van Haren Publishing, 2006

Synopsis

The goal of this Pocket Guide is to provide an easy to read document that explains the nature, content and aim of ISO 20000. It should bring ISO 20000 within reach of a vast international audience at a higher speed, by providing an easy accessible pocket guide: • to promote the awareness and the acceptability of ISO 20000 as a valid standard for IT Services organisations; • to support ISO 20000 training and certification; • to produce a quick reference to the core content of ISO 20000, for practitioners. ‘ISO 20000: A Pocket Guide’ is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experienced experts in (IT) service organisations, to those who are looking for a suitable approach to quality improvement issues.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de la quatrième de couverture

ISO/IEC 20000
A POCKET GUIDE
The goal of this pocket guide is to provide an easy to read document that explains the nature, content and aim of ISO/IEC 20000. It will help to bring ISO/IEC 20000 to an international audience quicker, by providing an easily accessible pocket guide.
to promote the awareness and the acceptability of ISO/IEC 20000 as a valid standard for IT Services organizations;
to support ISO/IEC 20000 training and certification;
to produce a quick reference to the core content of ISO/IEC 20000, for practitioners.
ISO/IEC 20000, a pocket guide is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experts in (IT) service provision, to those who are looking for a suitable approach to quality improvement issues.
The International ITSMF, through the efforts of its International Publications ESC, has endorsed this pocket guide as part of a common global library supporting a uniform understanding of ITSM knowledge and best practice.

À propos de la deuxième de couverture

ISO/IEC 20000
A POCKET GUIDE
The goal of this pocket guide is to provide an easy to read document that explains the nature, content and aim of ISO/IEC 20000. It will help to bring ISO/IEC 20000 to an international audience quicker, by providing an easily accessible pocket guide.
to promote the awareness and the acceptability of ISO/IEC 20000 as a valid standard for IT Services organizations;
to support ISO/IEC 20000 training and certification;
to produce a quick reference to the core content of ISO/IEC 20000, for practitioners.
ISO/IEC 20000, a pocket guide is aimed at a broad range of practitioners, trainers and students, who work in IT as well as in other environments, ranging from experts in (IT) service provision, to those who are looking for a suitable approach to quality improvement issues.
The International ITSMF, through the efforts of its International Publications ESC, has endorsed this pocket guide as part of a common global library supporting a uniform understanding of ITSM knowledge and best practice.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Van Haren Publishing
Date d'édition
2006
Langue
anglais
ISBN 10 
9077212795
ISBN 13 
9789077212790
Reliure
Broché
Nombre de pages
72
Coordonnées du fabricant
non disponible
Personne responsable
non disponible

Autres éditions populaires du même titre

9789077212899: ISO/IEC 20000 - Pocket Guide

Edition présentée

ISBN 10 :  9077212892 ISBN 13 :  9789077212899
Editeur : Van Haren Publishing, 2006
Couverture souple