Defining It Success Through The Service Catalog: A Management Guide - Couverture souple

Flores, Rodrigo

 
9789077212967: Defining It Success Through The Service Catalog: A Management Guide
Couverture souple
ISBN 10 : 9077212965 ISBN 13 : 9789077212967
Editeur : Rodrigo Flores, 2007

Synopsis

The Service Catalog is a fundamental It tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value It provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: * Services are made standard and rational, leading to lower costs and increased service availability * Standard 'service products' enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning * Controls over consumption of services are enhanced * The fulfillment of It services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The Service Catalog is a fundamental It tool covering the services themselves, default capabilities, measures and primary means of access and provision. In short, it represents the value It provides to facilitate business operations. Written by industry experts and using real case studies, this valuable title takes the reader beyond the theoretical to focus on the real business benefits of Service Catalogs and how to implement them successfully within an organization: * Services are made standard and rational, leading to lower costs and increased service availability * Standard 'service products' enable forecasting of demand, leading to better volume discounts from vendors and improved inventory and capacity planning * Controls over consumption of services are enhanced * The fulfillment of It services is improved with the catalog. Standardization of services leads to recurrent workflows, rather than relatively expensive one-off projects

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Rodrigo Flores
Date d'édition
2007
Langue
anglais
ISBN 10 
9077212965
ISBN 13 
9789077212967
Reliure
Broché
Nombre de pages
114
Coordonnées du fabricant
non disponible
Personne responsable
non disponible