Articles liés à Digital empathy: When tech meets touch

Digital empathy: When tech meets touch - Couverture souple

Gianotten, Marco

 
9789082556414: Digital empathy: When tech meets touch
Couverture souple
ISBN 10 : 9082556413 ISBN 13 : 9789082556414
Editeur : Giarte Media Group B.V.

Synopsis

Once upon a time there was a department that was set up to work with computers: the data processing department. this was later renamed the information technology (IT) department. Decades after that It departments have grown larger and more important to the business continuity than ever before. But with nicknames like "the fortress," or "the bunker," it is clear that It still often occupies an isolated position inside the organization. that is the last thing you want if digitization is going to make or break your business.

So how can IT reinvent itself as a discipline? The answer does not lie in a new process model, or a different methodology; the solution starts with empathy. Inquisitiveness, creativity, and empathy are largely what determine the success of It. this book is for people who are open to change, no matter if you are an It professional, or not. Digital Empathy provides inspiration and something to hold on to from the "why" to the approach of using eXperience Level Agreements. Read on, and you'll see what I mean. or not, in which case there's always the bumper sticker I'm not good at empathy; will you settle for sarcasm?

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de la quatrième de couverture

Once upon a time there was a department that was set up to work with computers: the data processing department. this was later renamed the information technology (IT) department. Decades after that It departments have grown larger and more important to the business continuity than ever before. But with nicknames like "the fortress," or "the bunker," it is clear that It still often occupies an isolated position inside the organization. that is the last thing you want if digitization is going to make or break your business.

So how can IT reinvent itself as a discipline? The answer does not lie in a new process model, or a different methodology; the solution starts with empathy. Inquisitiveness, creativity, and empathy are largely what determine the success of It. this book is for people who are open to change, no matter if you are an It professional, or not. Digital Empathy provides inspiration and something to hold on to from the "why" to the approach of using eXperience Level Agreements. Read on, and you'll see what I mean. or not, in which case there's always the bumper sticker I'm not good at empathy; will you settle for sarcasm?

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Giarte Media Group B.V.
Langue
anglais
ISBN 10 
9082556413
ISBN 13 
9789082556414
Reliure
Broché
Illustrateur
Overhaus Wouter
Éditeur
Bouwer Erik, Van Genderen Tess
Coordonnées du fabricant
non disponible
Personne responsable
non disponible