It Service Management based on Itil V3 - A Pocket Guide: A Pocket Guide (Japanese Edition) (Itsm Library) - Couverture souple

Jong, Arjen De

 
9789087531058: It Service Management based on Itil V3 - A Pocket Guide: A Pocket Guide (Japanese Edition) (Itsm Library)
Couverture souple
ISBN 10 : 9087531052 ISBN 13 : 9789087531058
Editeur : Van Haren Publishing, 2009

Synopsis

This Pocket Guide is a concise summary of Itil V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition to the Lifecycle approach there is an additional benefit for readers in the identification of individual processes in the second half of the book. Ideal for It Service Managers, It Managers, Helpdesk employees, students, Higher education, It trainers, Itil trainers, and It consultants. (Also available in English, French, German, Spanish, Italian, and Dutch)

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

This Pocket Guide is a concise summary of Itil V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition to the Lifecycle approach there is an additional benefit for readers in the identification of individual processes in the second half of the book. Ideal for It Service Managers, It Managers, Helpdesk employees, students, Higher education, It trainers, Itil trainers, and It consultants. (Also available in English, French, German, Spanish, Italian, and Dutch)

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Van Haren Publishing
Date d'édition
2009
Langue
japonais
ISBN 10 
9087531052
ISBN 13 
9789087531058
Reliure
Broché
Nombre de pages
171
Éditeur
Bon Jan Van
Coordonnées du fabricant
non disponible
Personne responsable
non disponible