Service Operation based on Itil® V3: A Management Guide - Couverture souple

Bernan, .

 
9789087531270: Service Operation based on Itil® V3: A Management Guide

Synopsis

The Management Guides are a concise summary of the Foundations of It Service Management based on 'Itil V3'. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.

What are the key service management processes? What is the lifecycle approach?

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Présentation de l'éditeur

The Management Guides are a concise summary of the Foundations of It Service Management based on 'Itil V3'. A quick, portable reference tool to the standards used within the Service Management community. Not only includes the Lifecycle Approach but in addition covers the processes in a separate section as well.

What are the key service management processes? What is the lifecycle approach?

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.