This widely researched study demonstrates convincingly that neither grandiose promises nor nightmare scenarios have much to do with actual care practices employing telecare. Combining detailed ethnographic studies of nurses and patients involved in telecare with a broad theoretical framework from various disciplines, the author concludes that these practices lead to more rather than less intense caring relations, resulting from a spectacular raise in the frequency of contacts between nurses and patients. Patients are much taken with this, not because they feel they are finally able to manage themselves, but because they can 'leave things to the experts' The book frames urgent questions about the future of telecare and the ways in which innovative care practices can be built on facts rather than hopes, hypes or nightmares.
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Jeannette Pols is senior research at the Amsterdam Medical Centre at the University of Amsterdam.
De toekomst van telezorg en de manier waarop we innovaties in de zorg zouden kunnen baseren op feiten in plaats van op dromen, hypes of nachtmerries. Politici promoten 'telezorg' als de meest efficiënte oplossing voor de vergrijzing en ontgroening. Zorgverleners maken gebruik van webcams, e-mail en websites om met patiënten te communiceren en instr
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