Refreshing The Customer Dialogue - with Personalization, Teaching and Algorithms: The Cassiopeia Method - a practical guide and inspiration for Sales, Marketing and Consultancy - Couverture rigide

Sjovall, Mattias

9789177852476: Refreshing The Customer Dialogue - with Personalization, Teaching and Algorithms: The Cassiopeia Method - a practical guide and inspiration for Sales, Marketing and Consultancy

Couverture rigide

ISBN 10 : 9177852478 ISBN 13 : 9789177852476

Editeur : BoD - Books on Demand, 2018

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�diteur: BoD - Books on Demand
Date d'�dition: 2018
Langue: anglais
ISBN 10: 9177852478
ISBN 13: 9789177852476
Reliure: Reli�
Nombre de pages: 160
Coordonn�es du fabricant: non disponible
Personne responsable: KreGa Onlinehandel GmbH
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Refreshing The Customer Dialogue - with Personalization, Teaching and Algorithms

Mattias Sjovall

Edit� par Books On Demand Mai 2018, 2018

ISBN 10 : 9177852478 ISBN 13 : 9789177852476

Neuf Couverture rigide

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Vendeur : BuchWeltWeit Ludwig Meier e.K., Bergisch Gladbach, Allemagne

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Buch. Etat : Neu. This item is printed on demand - it takes 3-4 days longer - Neuware -THE CUSTOMER EXPECTS MORE, it's time to raise the bar and deliver a refreshed Customer Dialogue. Teach the complex, earn trust, see the customer, make it personalized and offer an instant learning journey. Provide micro-training in the moment, in the customer meeting. Enlighten! And understand why this is real now and learn how to do it. No matter whether you are a human being or an AI-algorithm.In a fast-spinning world with a huge amount of complexity, newly invented technology, online services offerings and proliferate multiple-choice situations, requiring constant important personal decisions - you might wonder how to keep up All this in combination with personal limitations in time and mental bandwidth creates a great opportunity and need in the world for brands and passionate individuals, or sophisticated AI-algorithms, to take on the role of a teacher and digital curator and explain topics of interest in an effective and consumable style. Vendors need to step up here and improve the conversational style and give customers what they need: enlightenment and advisory based on a true understanding of and empathy for the customer, not only the basics.This book provides tactics and insights into how to effectively explain complicated matters with aspects of: expectation management, an executive summary format, story journeys, zoom in and zoom out, in-flow-repetition, the Swedish perspective, play intelligence, digital curation, and more! All framed in a new method: The Cassiopeia Method. A practical guide for customer-facing persons/algorithms looking for tangible suggestions as how to become even more appreciated by the customer.Join the movement of a beautiful and new Customer Dialogue! 160 pp. Englisch. N� de r�f. du vendeur 9789177852476

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Refreshing The Customer Dialogue - with Personalization, Teaching and Algorithms

Sjovall, Mattias

Edit� par Books on Demand, 2018

ISBN 10 : 9177852478 ISBN 13 : 9789177852476

Neuf Couverture rigide

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Etat : New. Dieser Artikel ist ein Print on Demand Artikel und wird nach Ihrer Bestellung fuer Sie gedruckt. THE CUSTOMER EXPECTS MORE, it s time to raise the bar and deliver a refreshed Customer Dialogue. Teach the complex, earn trust, see the customer, make it personalized and offer an instant learning journey. Provide micro-training in the moment, in the custom. N� de r�f. du vendeur 449867079

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Refreshing The Customer Dialogue - with Personalization, Teaching and Algorithms : The Cassiopeia Method - a practical guide and inspiration for Sales, Marketing and Consultancy

Mattias Sjovall

Edit� par Bod - Books On Demand, Bod - Books On Demand, 2018

ISBN 10 : 9177852478 ISBN 13 : 9789177852476

Neuf Couverture rigide

impression � la demande

Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne

�valuation du vendeur 5 sur 5 �toiles

Buch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - THE CUSTOMER EXPECTS MORE, it's time to raise the bar and deliver a refreshed Customer Dialogue. Teach the complex, earn trust, see the customer, make it personalized and offer an instant learning journey. Provide micro-training in the moment, in the customer meeting. Enlighten! And understand why this is real now and learn how to do it. No matter whether you are a human being or an AI-algorithm.In a fast-spinning world with a huge amount of complexity, newly invented technology, online services offerings and proliferate multiple-choice situations, requiring constant important personal decisions - you might wonder how to keep up All this in combination with personal limitations in time and mental bandwidth creates a great opportunity and need in the world for brands and passionate individuals, or sophisticated AI-algorithms, to take on the role of a teacher and digital curator and explain topics of interest in an effective and consumable style. Vendors need to step up here and improve the conversational style and give customers what they need: enlightenment and advisory based on a true understanding of and empathy for the customer, not only the basics.This book provides tactics and insights into how to effectively explain complicated matters with aspects of: expectation management, an executive summary format, story journeys, zoom in and zoom out, in-flow-repetition, the Swedish perspective, play intelligence, digital curation, and more! All framed in a new method: The Cassiopeia Method. A practical guide for customer-facing persons/algorithms looking for tangible suggestions as how to become even more appreciated by the customer.Join the movement of a beautiful and new Customer Dialogue! N� de r�f. du vendeur 9789177852476

Contacter le vendeur