Making Microfinance Work: Managing Product Diversification - Couverture souple

International Labour Office

Couverture souple

ISBN 10 : 9221241408 ISBN 13 : 9789221241409

Editeur : International Labour Office, 2011

A propos du livre

Présentation de l'éditeur

This is the second volume of a training course designed for middle and senior managers in microfinance institutions (MFIs). It builds on the acclaimed "Making Microfinance Work: Managing for Improved Performance" (2006). The book includes chapters on various product options, including savings, insurance, leasing, money transfers, and even grants and nonfinancial services. It also explores how to combine different product menus to serve specific market segments, such as the ultra-poor, youth, women, and small and medium enterprises. It provides specific suggestions to manage diversification, including adapting the institutional culture, redistributing responsibilities, empowering staff, communicating with clients, reengineering systems, and managing change.

Biographie de l'auteur

Cheryl Frankiewicz is a master trainer for the International Training Centre of the International Labor Office. Craig Churchill is a senior technical officer in the ILO's Social Finance Program.

Détails de l'édition

• Éditeur: International Labour Office
• Date d'édition: 2011
• Langue: anglais
• ISBN 10: 9221241408
• ISBN 13: 9789221241409
• Reliure: Broché
• Nombre de pages: 602
• Coordonnées du fabricant: non disponible
• Personne responsable: non disponible