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Vendeur : World of Books (was SecondSale), Montgomery, IL, Etats-Unis
Etat : Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc. N° de réf. du vendeur 00088038461
Quantité disponible : 1 disponible(s)
Vendeur : Bookbot, Prague, Rébublique tchèque
Softcover. Etat : Fair. Mechanische Beschädigung. Service Management, 4/e by James and Mona Fitzsimmons is the best-selling text in this market and includes fantastic and current examples from the field of technology. The text has extensive coverage on global operations, and the need for continuous improvement in quality and productivity in the service industry. Service Management, 4/e also does an excellent job of demonstrating how crucial functional areas of an organization such as marketing, strategic issues, operations and human behavior impact effective service management. N° de réf. du vendeur 06965e99-7082-428d-b9e2-430f2d50b635
Quantité disponible : 1 disponible(s)