HOW TO DISCOVER CUSTOMER VALUE? TOOLS TO GROW YOUR BUSINESS - Couverture souple

S. Parthasarathy

 
9789355200075: HOW TO DISCOVER CUSTOMER VALUE? TOOLS TO GROW YOUR BUSINESS

Synopsis

Introducing the Value Discovery Canvas tool Is there a structured process to develop customer insights that can be shared and ainstormed across teams? If you know what the customer really wants, you can grow your business, develop competitive advantage, create superior customer value and avoid wasteful expenditure. This book provides a useful framework called the Customer-Action-Cycle, introduces the Value Discovery Canvas tool, and lays down the Value Discovery Process. Written in a simple, easy-to-understand language, the book addresses two basic questions: Where does customer value reside and how does one find it?

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À propos de l'auteur

S. Parthasarathy, the author of Unmet Needs of Entrepreneurship: Why Entrepreneurs Do What They Do, is a serial entrepreneur with over three decades of industry and entrepreneurial experience. 

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.