Verism: A Publication of IFDC - Couverture souple

 
9789401802727: Verism: A Publication of IFDC
Couverture souple
ISBN 10 : 9401802726 ISBN 13 : 9789401802727
Editeur : Van Haren Publishing BV, 2018

Synopsis

This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization.

VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer requirements for service.

VeriSM is essential reading for anyone who works within a service organization. It will be of particular interest to:
• Managers - who want to understand how to leverage evolving management practices;
• Service owners and service managers - who need to bring their skills up to date and understand how service management has changed;
• Executives - who are accountable for effective service delivery;
• Graduates and undergraduates - who will be joining organizations and who need to understand the principles of service management.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de la quatrième de couverture

This pocket guide will introduce you to VeriSM key concepts and the VeriSM model and help you to understand how they can apply in your organization.

VeriSM is an approach that offers value-driven, evolving, responsive, and integrated service management. VeriSM is designed to enable organizations and professionals understand how to create a flexible operating model using Governance, Service Management Principles and a Management Mesh to define, produce, provide and respond to consumer requirements for service.

VeriSM is essential reading for anyone who works within a service organization. It will be of particular interest to:
• Managers - who want to understand how to leverage evolving management practices;
• Service owners and service managers - who need to bring their skills up to date and understand how service management has changed;
• Executives - who are accountable for effective service delivery;
• Graduates and undergraduates - who will be joining organizations and who need to understand the principles of service management.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Van Haren Publishing BV
Date d'édition
2018
Langue
anglais
ISBN 10 
9401802726
ISBN 13 
9789401802727
Reliure
Broché
Nombre de pages
180
Éditeur
Van Haren Publishing
Coordonnées du fabricant
non disponible
Personne responsable
non disponible