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How customer friendly am I really?: A practical guide to more customer satisfaction - Couverture souple

Biesbroeck, Jeannette

 
9789403646756: How customer friendly am I really?: A practical guide to more customer satisfaction
Couverture souple
ISBN 10 : 9403646756 ISBN 13 : 9789403646756
Editeur : Mijnmanagementboek.nl, 2022

Synopsis

Customer friendliness is the shortest route to better business results. That's the conclusion Jeannette Biesbroeck draws after forty years of working in the service industry. In this book she points the way to 'Customer friendliness as mastery', with which you can distinguish yourself from your competitors in your own way and within your possibilities. The customer wants one thing above all: to be well served. In many cases: better. How do you do that? What works and what doesn't? How do you discover that? 'How customer Friendly am I really?' is a practical guide with the answers to these and many other questions, with examples based on practice. You can get started right away. Step by step towards more customer friendliness, more customer satisfaction and more revenue.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de la quatrième de couverture

Customer friendliness is the shortest route to better business results. That's the conclusion Jeannette Biesbroeck draws after forty years of working in the service industry. In this book she points the way to 'Customer friendliness as mastery', with which you can distinguish yourself from your competitors in your own way and within your possibilities.
The customer wants one thing above all: to be well served. In many cases: better. How do you do that? What works and what doesn't? How do you discover that?
'How customer Friendly am I really?' is a practical guide with the answers to these and many other questions, with examples based on practice. You can get started right away. Step by step towards more customer friendliness, more customer satisfaction and more revenue.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Mijnmanagementboek.nl
Date d'édition
2022
Langue
anglais
ISBN 10 
9403646756
ISBN 13 
9789403646756
Reliure
Broché
Numéro d'édition
1
Nombre de pages
108
Coordonnées du fabricant
Bookmundo
info@bookmundo.com

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