Quality Management Practices in Msme Sectors - Couverture rigide

Sharma, Rajiv Kumar

Couverture rigide

ISBN 10 : 9811595119 ISBN 13 : 9789811595110

Editeur : Springer Verlag, Singapore, 2020

Synopsis

Chapter 1: Quality Management and MSMEsIntroduction MSMEs ClassificationImportance of quality in businessEvolution of quality management Statistics for Quality Management Data Collection Measurement Scales Measures of Central TendencySummary of Literature studiesConcluding remarksChapter 2: Quality Management: Tools and Standards Introduction Quality Management ToolsCause and Effect/fishbone/Ishikawa DiagramConstruction steps Check Sheet Check sheet procedure Advantage of using Check sheet Control Charts Common types of control charts Guideline to draw Control chart Process Flow chart Guideline to draw Flow chart Advantage of using Flowcharts Histogram Step to construct Histogram Advantage of using Histogram Pareto Chart Guideline to construct Pareto chart Advantage of Pareto chart Scatter Plot Step to construct scatter plot Customer Relationship Management (CRM) CRM software Enterprise Resource Planning (ERP) Kaizen Failure Mode Effect Analysis (FMEA) Step wise step procedure for FMEA Advantage of FMEA Kanban Poka-Yoke Quality Function Development (QFD) Supply Chain Management (SCM) Six Sigma 5 S and House KeepingQuality System Standards ISO 9000 and other DerivativesAction Plan for implementing ISO 9001: 2008 StandardsConcluding remarksChapter 3: QUALITY MANAGEMENT IN MSME SECTORS IntroductionProblem Definition Study Objectives Research Methodology Sample Size DeterminationDesign of Pilot Instrument General InformationInformation on need of Quality Management Practices and Quality Standard CertificationInformation on Quality Management PracticesInformation on CompetitivenessInformation on Benefits After Implementing Quality Management PracticesCritical Success Factors Which may Help MSMES In Adoption of Quality Management Practices Pre-testing of instrument Respondents and their profile

A propos du livre

À propos de l'auteur

Dr. Rajiv Kumar Sharma is presently working as Associate Professor and has also served as Head of Department of Mechanical Engineering NIT Hamirpur (H.P). He obtained his B.Tech (Hons) from SLIET Longowal (CFTI), Punjab, M.Tech (Hons) in Industrial and Production Engineering with Gold Medal from Thapar University Patiala and doctoral degree (Ph.D) from Indian Institute of Technology; IIT Roorkee-247667.

Till so far he has guided 05 PhD theses, 25 M.Tech Thesis and more than 50 U.G projects in various areas of engineering. He has research and teaching experience of more than 15 years and about 100 publications in International journals of repute. He is also on Editorial Board of many reputed Journals such as International Journal of Quality and Reliability Management, TQM Journal, Emerald Publishers; International Journal of Strategic Business Alliance, Inderscience Publishers, Advances in Production Engineering & Management, Production Engineering Institute(PEI), University of Maribor, Maribor, Slovenia European Union (EU). He has completed sponsored project from UGC and DST. His research interests include Supply chain and Logistics, Flexible manufacturing systems, statistical quality control, system reliability and maintenance, quality engineering, six sigma, lean manufacturing and Industry 4.0.

Détails de l'édition

• Éditeur: Springer Verlag, Singapore
• Date d'édition: 2020
• Langue: anglais
• ISBN 10: 9811595119
• ISBN 13: 9789811595110
• Reliure: Relié
• Nombre de pages: 219
• Coordonnées du fabricant: GPSR Kontakt; ProductSafety@springernature.com; ; Tiergartenstr. 17; Heidelberg; 69121; Allemagne