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The Model Is the Easy Part: Why Your Knowledge Base Is the Product: 2 - Couverture souple

Livre 2 sur 4: The Honest Build

McShane, Thomas

 
9798173317964: The Model Is the Easy Part: Why Your Knowledge Base Is the Product: 2

Synopsis

The model is rented. Your competitor has the same one.

What is yours is everything you put around it: what the system knows, where that knowledge came from, how it is structured, how the right piece of it is found at the moment it is needed, and what happens to all of it as it ages. Those decisions set a ceiling on quality. Most of them get made in the first week, by people who do not realise they are making them, and several cannot be reversed.

This is the second of six short books on building AI systems honestly. It is an argument, not a manual.

It covers what a knowledge base is actually made of and why the failure that most reliably kills AI projects is a document nobody thought to acquire. It covers the schema choices that quietly set a limit on every question your product will ever be able to answer, what retrieval genuinely does, and the specific gap between what people expect from retrieval and what it delivers. It covers chunking, metadata and ranking, which is where quality actually lives and which nobody wants to talk about. And it covers how a knowledge base stops being true without anybody noticing.

The evidence is Dearbh.io, an appeals system working on medical denial letters, taken end to end. That includes a schema decision made in an afternoon in the first fortnight that cost five weeks to rebuild, and left permanent gaps in the corpus that are still there.

No tutorials. No screenshots that rot. No pitch. If you finish this book and never visit any of the sites in it, you got the whole thing.

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