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Negotiation Psychology: The Science of How Deals Are Won, Lost, and Decided Before You Speak - Couverture souple

Livre 3 sur 6: The Social Influence Series

Langford, G. B.

 
9798180524799: Negotiation Psychology: The Science of How Deals Are Won, Lost, and Decided Before You Speak

Synopsis

The outcome of most negotiations is determined before anyone speaks. The research explains exactly how and why.

Most people approach negotiation as a test of preparation, nerve, or tactical skill. The behavioural science research consistently shows something more unsettling: the conditions that decide negotiated outcomes are largely set before substantive bargaining begins. The first number introduced creates a gravitational pull that trained negotiators cannot fully resist. The assumption that the situation is zero-sum causes both parties to leave value on the table that neither claims. The estimates each side makes of their own alternatives are systematically inflated under pressure. These are not anecdotes; they are among the most replicated findings in negotiation science, and understanding them changes how every negotiation looks in retrospect.

This book is the rigorous, research-grounded account of the psychological mechanisms that determine why negotiations produce the outcomes they do. Drawing on the full breadth of behavioural decision research, social psychology, and negotiation science, it covers the cognitive biases that operate before bargaining begins, the emotional dynamics that shape concessions and deadlocks, the structural factors that create or destroy integrative value, and what the evidence actually shows about improving negotiation performance over time.

What this book covers:

  • How anchoring works, why the first number introduced sets the gravitational centre of the entire negotiation, and why awareness of this effect provides only partial protection against it
  • Why the fixed-pie assumption causes negotiators to treat integrative situations as distributive ones, leaving joint gains uncaptured that both parties could have claimed
  • What BATNA actually is as a psychological construct, why negotiators systematically overestimate their alternatives under pressure, and what genuine leverage looks like
  • What the research shows about expressed emotion in negotiation, including the documented asymmetric effects of anger and happiness on counterpart concession behaviour
  • Why reactive devaluation causes proposals to lose credibility the moment they come from the other side, regardless of their objective merit
  • What the gender research actually shows about differences in negotiation initiation and outcome, and why the structural explanation is more accurate than the behavioural one
  • How perspective-taking and accurate modelling of the other side's interests predicts joint gains more reliably than any single tactical skill
  • What post-settlement settlements are, why they are almost never used, and what the research shows about the better agreements that most negotiators never reach

This is not a practitioner handbook, a salary negotiation script, or a guide to winning arguments. It is a scientific explanation, written for the intelligent reader who wants to understand why negotiations produce the outcomes they do, why preparation alone does not predict performance, and what the documented mechanisms behind every negotiated outcome actually are.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.