Twenty years on real floors. One question every shift lead has to answer, cold: what do I actually say?
Set the Tone is not a book about what to think. It's a book about what to say at 6 pm on a Friday when the fryer is down, in the ninety seconds before you walk onto a floor that already senses your bad day, in the first thirty days after inheriting a team you did not hire, in the hard conversation you have been avoiding for three weeks.
Twelve chapters, real scripts, twelve tools built to photocopy and run tomorrow. Research from Gallup, Amy Edmondson, and the science of habit that actually holds up, written in the voice of somebody who ran the shift last week, not somebody who last managed a room in 2011.
If your team isn't broken, but your system is if you were promoted with no training and figured it out anyway — this book is for you. From the walk-in, not the boardroom.
Lead with Heart. Coach with Clarity.
Let’s set the tone.
Your team isn't broken. Your system is.
Lead with Heart. Coach with Clarity.
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Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Paperback. Etat : new. Paperback. Twenty years on real floors. One question every shift lead has to answer, cold: what do I actually say?Set the Tone is not a book about what to think. It's a book about what to say at 6 pm on a Friday when the fryer is down, in the ninety seconds before you walk onto a floor that already senses your bad day, in the first thirty days after inheriting a team you did not hire, in the hard conversation you have been avoiding for three weeks.Twelve chapters, real scripts, twelve tools built to photocopy and run tomorrow. Research from Gallup, Amy Edmondson, and the science of habit that actually holds up, written in the voice of somebody who ran the shift last week, not somebody who last managed a room in 2011.If your team isn't broken, but your system is if you were promoted with no training and figured it out anyway - this book is for you. From the walk-in, not the boardroom.Lead with Heart. Coach with Clarity.Let's set the tone.Your team isn't broken. Your system is.Lead with Heart. Coach with Clarity. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9798186887232
Quantité disponible : 1 disponible(s)
Vendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur L2-9798186887232
Quantité disponible : Plus de 20 disponibles
Vendeur : California Books, Miami, FL, Etats-Unis
Etat : New. Print on Demand. N° de réf. du vendeur I-9798186887232
Quantité disponible : Plus de 20 disponibles
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur L2-9798186887232
Quantité disponible : Plus de 20 disponibles
Vendeur : CitiRetail, Stevenage, Royaume-Uni
Paperback. Etat : new. Paperback. Twenty years on real floors. One question every shift lead has to answer, cold: what do I actually say?Set the Tone is not a book about what to think. It's a book about what to say at 6 pm on a Friday when the fryer is down, in the ninety seconds before you walk onto a floor that already senses your bad day, in the first thirty days after inheriting a team you did not hire, in the hard conversation you have been avoiding for three weeks.Twelve chapters, real scripts, twelve tools built to photocopy and run tomorrow. Research from Gallup, Amy Edmondson, and the science of habit that actually holds up, written in the voice of somebody who ran the shift last week, not somebody who last managed a room in 2011.If your team isn't broken, but your system is if you were promoted with no training and figured it out anyway - this book is for you. From the walk-in, not the boardroom.Lead with Heart. Coach with Clarity.Let's set the tone.Your team isn't broken. Your system is.Lead with Heart. Coach with Clarity. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9798186887232
Quantité disponible : 1 disponible(s)
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Taschenbuch. Etat : Neu. Neuware. N° de réf. du vendeur 9798186887232
Quantité disponible : 2 disponible(s)