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Customer-Centric Strategy: Winning Markets Through Superior Customer Value and Experience - Couverture souple
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Synopsis
Your Strategy Was Perfect. Your Customers Left Anyway.
If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone — and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks — not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.
Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced — no invented statistics, no fabricated case studies, ever.
- 13 proprietary frameworks, from the Customer Value Bridge to the Trust Equation
- A 10-dimension Customer Value Gap Scorecard to diagnose your organization honestly
- A CFO-ready ROI model — built for your data, not someone else's benchmark
- Real, cited research (Bain, Kahneman, Harvard Business Review) — zero fabricated data
- Book 9 of The Future-Ready Business Series™, written by Dr. Agus Masrianto, creator of the DMUI framework
Stop hoping your strategy reaches your customers. Build the bridge that guarantees it does — buy your copy today.
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Customer-Centric Strategy (Paperback)
impression à la demandeVendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. Your Strategy Was Perfect. Your Customers Left Anyway.If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone - and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks - not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced - no invented statistics, no fabricated case studies, ever.13 proprietary frameworks, from the Customer Value Bridge to the Trust EquationA 10-dimension Customer Value Gap Scorecard to diagnose your organization honestlyA CFO-ready ROI model - built for your data, not someone else's benchmarkReal, cited research (Bain, Kahneman, Harvard Business Review) - zero fabricated dataBook 9 of The Future-Ready Business Series(TM), written by Dr. Agus Masrianto, creator of the DMUI frameworkStop hoping your strategy reaches your customers. Build the bridge that guarantees it does - buy your copy today. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9798189659003
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Customer-Centric Strategy: Winning Markets Through Superior Customer Value and Experience (THE FUTURE-READY BUSINESS SERIES?)
impression à la demandeVendeur : California Books, Miami, FL, Etats-Unis
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Etat : New. Print on Demand. N° de réf. du vendeur I-9798189659003
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Customer-Centric Strategy
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
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PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur L2-9798189659003
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Customer-Centric Strategy : Winning Markets Through Superior Customer Value and Experience
Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. Neuware - Your Strategy Was Perfect. Your Customers Left Anyway.If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone - and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks - not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced - no invented statistics, no fabricated case studies, ever.- 13 proprietary frameworks, from the Customer Value Bridge to the Trust Equation- A 10-dimension Customer Value Gap Scorecard to diagnose your organization honestly- A CFO-ready ROI model - built for your data, not someone else's benchmark- Real, cited research (Bain, Kahneman, Harvard Business Review) - zero fabricated data- Book 9 of The Future-Ready Business Series(TM), written by Dr. Agus Masrianto, creator of the DMUI frameworkStop hoping your strategy reaches your customers. Build the bridge that guarantees it does - buy your copy today. N° de réf. du vendeur 9798189659003
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EUR 27,36
Expédition à EUR 35
Expédition depuis Allemagne vers Etats-Unis
Expédition depuis Allemagne vers Etats-Unis
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Customer-Centric Strategy (Paperback)
impression à la demandeVendeur : CitiRetail, Stevenage, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. Your Strategy Was Perfect. Your Customers Left Anyway.If your last strategy offsite produced a beautiful plan that never showed up in renewal numbers, you're not alone - and it's probably not your strategy that failed. It's the gap between what you intended and what your customers actually felt. Customer-Centric Strategy closes that gap with 13 original, field-tested frameworks - not theory, not another list of tips, but a complete customer value strategy system you can put to work this week.Every chapter ends with an Executive Toolkit: a scorecard, worksheet, or diagnostic built for real meetings, not bookshelves. And every claim is sourced - no invented statistics, no fabricated case studies, ever.13 proprietary frameworks, from the Customer Value Bridge to the Trust EquationA 10-dimension Customer Value Gap Scorecard to diagnose your organization honestlyA CFO-ready ROI model - built for your data, not someone else's benchmarkReal, cited research (Bain, Kahneman, Harvard Business Review) - zero fabricated dataBook 9 of The Future-Ready Business Series(TM), written by Dr. Agus Masrianto, creator of the DMUI frameworkStop hoping your strategy reaches your customers. Build the bridge that guarantees it does - buy your copy today. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9798189659003
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EUR 25,14
Expédition à EUR 43,02
Expédition depuis Royaume-Uni vers Etats-Unis
Expédition depuis Royaume-Uni vers Etats-Unis
Quantité disponible : 1 disponible(s)