Beyond the Ticket: The Complete Software Support Engineer is the definitive guide to a profession that is far more technically demanding and strategically valuable than most organisations acknowledge. Written by Michael Temitope Bali, this book covers the full arc of software support engineering, from defining the role and mastering essential skills, to troubleshooting frameworks, queue management, incident response, AI-powered tooling, metrics, and long-term career growth. Whether you are new to the field or looking to advance from mid-level to principal engineer, this book gives you the frameworks, vocabulary, and professional respect to approach the work with intention. It is not a stepping stone; it is a destination.
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Vendeur : California Books, Miami, FL, Etats-Unis
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Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Paperback. Etat : new. Paperback. Beyond the Ticket: The Complete Software Support Engineer is the definitive guide to a profession that is far more technically demanding and strategically valuable than most organisations acknowledge. Written by Michael Temitope Bali, this book covers the full arc of software support engineering, from defining the role and mastering essential skills, to troubleshooting frameworks, queue management, incident response, AI-powered tooling, metrics, and long-term career growth. Whether you are new to the field or looking to advance from mid-level to principal engineer, this book gives you the frameworks, vocabulary, and professional respect to approach the work with intention. It is not a stepping stone; it is a destination. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9798196109119
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PAP. Etat : New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9798196109119
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Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
PAP. Etat : New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9798196109119
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Vendeur : CitiRetail, Stevenage, Royaume-Uni
Paperback. Etat : new. Paperback. Beyond the Ticket: The Complete Software Support Engineer is the definitive guide to a profession that is far more technically demanding and strategically valuable than most organisations acknowledge. Written by Michael Temitope Bali, this book covers the full arc of software support engineering, from defining the role and mastering essential skills, to troubleshooting frameworks, queue management, incident response, AI-powered tooling, metrics, and long-term career growth. Whether you are new to the field or looking to advance from mid-level to principal engineer, this book gives you the frameworks, vocabulary, and professional respect to approach the work with intention. It is not a stepping stone; it is a destination. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9798196109119
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Vendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Taschenbuch. Etat : Neu. Neuware. N° de réf. du vendeur 9798196109119
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