ServiceNow for the Agentic Enterprise: A CIO & Architect's Roadmap to AI Transformation - Couverture souple

Oribe, Kazuma; Merritt, Alex; Holt, Nathan

Couverture souple

ISBN 13 : 9798197795274

Editeur : Independently published, 2026

Synopsis

Artificial intelligence is transforming enterprise operations faster than any technology shift in decades. Organizations are moving beyond traditional automation into a new era where AI systems can reason, orchestrate workflows, automate decisions, and execute tasks autonomously across the enterprise.

This is the rise of the Agentic Enterprise - and ServiceNow is becoming one of the most important platforms enabling that transformation.

ServiceNow for the Agentic Enterprise is a strategic guide for CIOs, enterprise architects, digital transformation leaders, IT executives, and technology decision-makers who want to modernize operations using AI-powered workflows, intelligent automation, and enterprise-scale orchestration.

This book explains how ServiceNow is evolving beyond traditional ITSM into a complete AI-driven operational platform capable of powering intelligent enterprise systems.

What You’ll Learn

• How AI agents are transforming enterprise workflows and operations

• How ServiceNow enables intelligent automation using Predictive Intelligence, Now Assist, virtual agents, and low-code workflows

• Enterprise AI transformation strategies for CIOs and architects

• Governance, security, compliance, and responsible AI deployment frameworks

• Modern architecture patterns for AI-driven operations and workflow orchestration

• How to integrate AI into IT operations, HR, customer service, finance, and enterprise support systems

• Practical frameworks for scaling enterprise AI initiatives successfully

Real-World Enterprise Use Cases

Explore how organizations are using ServiceNow and AI to:

• Automate IT operations

• Improve employee onboarding

• Modernize customer support

• Streamline HR and finance workflows

• Reduce operational complexity

• Accelerate enterprise automation initiatives

Who This Book Is For

• CIOs & CTOs

• Enterprise Architects

• ServiceNow Architects

• Digital Transformation Leaders

• IT Executives

• AI Strategy Teams

• Enterprise Automation Consultants

Whether you are designing enterprise AI strategy or modernizing operational workflows, this book provides a practical roadmap for building intelligent, AI-powered enterprise systems using ServiceNow.

The future enterprise will not simply use AI tools - it will operate through intelligent AI-driven workflows and autonomous agents.

This book shows you how to lead that transformation.

Détails de l'édition

• Éditeur: Independently published
• Date d'édition: 2026
• Langue: anglais
• ISBN 13: 9798197795274
• Reliure: Broché
• Nombre de pages: 114
• Éditeur: Brooks Lauren M., Sharma Shivani
• Coordonnées du fabricant: Manufactured by Amazon on behalf of the author; https://www.amazon.fr/hz/contact-us; ; c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy; Luxembourg; L-1855; Luxembourg