Quick Guide to Customer Service - Couverture souple

Vela, Giancarlo Hernandez

 
9798215170205: Quick Guide to Customer Service
Couverture souple
ISBN 13 : 9798215170205
Editeur : Giancarlo Hernandez Vela, 2023

Synopsis

The work in question explores in detail the importance of customer service in any business, especially in the current context where customers have access to more information and options than ever before.

The author highlights the need for personalized attention and the use of technology to improve the efficiency of customer service, but also warns of the dangers of poorly implemented automation that can result in an impersonal and frustrating experience for customers.

Additionally, the author emphasizes the importance of empathy, transparency, and speed in customer service, especially in times of crisis. In summary, this work is a profound and detailed reflection on the importance of customer service for the success and survival of any company in the digital era.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Giancarlo Hernandez Vela
Date d'édition
2023
Langue
anglais
ISBN 13 
9798215170205
Reliure
Broché
Nombre de pages
92
Coordonnées du fabricant
non disponible
Personne responsable
gpsr@libri.de
gpsr@libri.de

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