Articles liés à Measuring Patient Experience in Healthcare

Measuring Patient Experience in Healthcare - Couverture souple

Godovykh, Maksim

 
9798230630807: Measuring Patient Experience in Healthcare
Couverture souple
ISBN 13 : 9798230630807
Editeur : Thr, 2024

Synopsis

Patient experience is a cornerstone of modern healthcare, shaping satisfaction, trust, and clinical outcomes. Measuring Patient Experience in Healthcare provides a comprehensive guide to understanding, assessing, and improving this multidimensional concept.

The book explores the drivers of patient experience, from communication and environment to organizational culture, and examines cutting-edge measurement tools such as surveys, real-time feedback, and AI-driven sentiment analysis. It also highlights innovative strategies for embedding patient-centered practices into healthcare systems, fostering collaboration, and sustaining improvements.

Through practical insights and real-world case studies, this book equips healthcare professionals with the tools to deliver exceptional, patient-centered care. Combining theory and application, it offers a roadmap for creating systems that prioritize compassion, innovation, and measurable outcomes.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

À propos de l'auteur

Dr. Maksim Godovykh leads international research projects on exploring the impacts of tourism development on the quality of life, health, and well-being of local communities. He also works on developing new methods to measure tourists' and residents' experience, combining psychophysiological techniques, self-reported surveys, online testing tools, social media analytics, etc. His research has been published in leading international journals, including Tourism Management, International Journal of Hospitality Management, Current Issues in Tourism, Tourism Economics, Tourism Review, Tourism Management Perspectives, Journal of Destination Marketing and Management, Journal of Hospitality and Tourism Management, Tourism and Hospitality Research, etc., as well as disseminated in books, encyclopedias, industry magazines, and news media.

Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.

Éditeur
Thr
Date d'édition
2024
Langue
anglais
ISBN 13 
9798230630807
Reliure
Broché
Nombre de pages
150
Coordonnées du fabricant
non disponible
Personne responsable
non disponible