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The Rhythm and Blues of Service: A guide to culturally rooted service strategies that create success for Black businesses and organizations: 1 - Couverture souple
Livre 2 sur 2: Rooted in Service: An LGD Speaks Series
Synopsis
The Rhythm and Blues of Service is grounded in history, rooted in music, steeped in love, and built for the real work of serving people well. This customer service guide delivers practical strategies without the corporate jargon - taking readers on a journey from mastering the first impression to turning a complaint into a loyalty win, with a powerful soundtrack playing in the background. Although written with the Black experience at its heart, the principles inside are practical, transferable, and valuable to anyone who serves people for a living.
This is more than a book you read; it is an experience you have. Each chapter opens with a lyric that sets the tone, then moves through real-world scenarios, guided reflection prompts, and Sound Check assessments that help you measure your progress and hold yourself accountable. By the time you finish, you will know what good service looks like, exactly where you stand and what to do next.
The Rhythm and Blues of Service was written with Black businesses, organizations and institutions in mind, however the specific tools and strategies provided are available for anyone to use and benefit from.
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The Rhythm and Blues of Service (Paperback)
impression à la demandeVendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. The Rhythm and Blues of Service is grounded in history, rooted in music, steeped in love, and built for the real work of serving people well. This customer service guide delivers practical strategies without the corporate jargon - taking readers on a journey from mastering the first impression to turning a complaint into a loyalty win, with a powerful soundtrack playing in the background. Although written with the Black experience at its heart, the principles inside are practical, transferable, and valuable to anyone who serves people for a living.This is more than a book you read; it is an experience you have. Each chapter opens with a lyric that sets the tone, then moves through real-world scenarios, guided reflection prompts, and Sound Check assessments that help you measure your progress and hold yourself accountable. By the time you finish, you will know what good service looks like, exactly where you stand and what to do next.The Rhythm and Blues of Service was written with Black businesses, organizations and institutions in mind, however the specific tools and strategies provided are available for anyone to use and benefit from. A practical service excellence guide without the corporate jargon, The Rhythm and Blues of Service uses real-world stories, reflection tools, and assessments to help readers build trust, inspire loyalty, and serve with purpose. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9798256187101
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EUR 22,72
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Expédition nationale : Etats-Unis
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The Rhythm and Blues of Service: A guide to culturally rooted service strategies that create success for Black businesses and organizations
Vendeur : California Books, Miami, FL, Etats-Unis
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Etat : New. N° de réf. du vendeur I-9798256187101
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The Rhythm and Blues of Service
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
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PAP. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur L2-9798256187101
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The Rhythm and Blues of Service : A guide to culturally rooted service strategies that create success for Black businesses and organizations
impression à la demandeVendeur : AHA-BUCH GmbH, Einbeck, Allemagne
Évaluation du vendeur 5 sur 5 étoiles
Taschenbuch. Etat : Neu. nach der Bestellung gedruckt Neuware - Printed after ordering - The Rhythm and Blues of Service is grounded in history, rooted in music, steeped in love, and built for the real work of serving people well. This customer service guide delivers practical strategies without the corporate jargon - taking readers on a journey from mastering the first impression to turning a complaint into a loyalty win, with a powerful soundtrack playing in the background. Although written with the Black experience at its heart, the principles inside are practical, transferable, and valuable to anyone who serves people for a living.This is more than a book you read; it is an experience you have. Each chapter opens with a lyric that sets the tone, then moves through real-world scenarios, guided reflection prompts, and Sound Check assessments that help you measure your progress and hold yourself accountable. By the time you finish, you will know what good service looks like, exactly where you stand and what to do next.The Rhythm and Blues of Service was written with Black businesses, organizations and institutions in mind, however the specific tools and strategies provided are available for anyone to use and benefit from. N° de réf. du vendeur 9798256187101
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EUR 27,72
Expédition à EUR 35
Expédition depuis Allemagne vers Etats-Unis
Expédition depuis Allemagne vers Etats-Unis
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The Rhythm and Blues of Service (Paperback)
impression à la demandeVendeur : AussieBookSeller, Truganina, VIC, Australie
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. The Rhythm and Blues of Service is grounded in history, rooted in music, steeped in love, and built for the real work of serving people well. This customer service guide delivers practical strategies without the corporate jargon - taking readers on a journey from mastering the first impression to turning a complaint into a loyalty win, with a powerful soundtrack playing in the background. Although written with the Black experience at its heart, the principles inside are practical, transferable, and valuable to anyone who serves people for a living.This is more than a book you read; it is an experience you have. Each chapter opens with a lyric that sets the tone, then moves through real-world scenarios, guided reflection prompts, and Sound Check assessments that help you measure your progress and hold yourself accountable. By the time you finish, you will know what good service looks like, exactly where you stand and what to do next.The Rhythm and Blues of Service was written with Black businesses, organizations and institutions in mind, however the specific tools and strategies provided are available for anyone to use and benefit from. A practical service excellence guide without the corporate jargon, The Rhythm and Blues of Service uses real-world stories, reflection tools, and assessments to help readers build trust, inspire loyalty, and serve with purpose. This item is printed on demand. Shipping may be from our Sydney, NSW warehouse or from our UK or US warehouse, depending on stock availability. N° de réf. du vendeur 9798256187101
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EUR 34,97
Expédition à EUR 32,67
Expédition depuis Australie vers Etats-Unis
Expédition depuis Australie vers Etats-Unis
Quantité disponible : 1 disponible(s)
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The Rhythm and Blues of Service (Paperback)
impression à la demandeVendeur : CitiRetail, Stevenage, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. The Rhythm and Blues of Service is grounded in history, rooted in music, steeped in love, and built for the real work of serving people well. This customer service guide delivers practical strategies without the corporate jargon - taking readers on a journey from mastering the first impression to turning a complaint into a loyalty win, with a powerful soundtrack playing in the background. Although written with the Black experience at its heart, the principles inside are practical, transferable, and valuable to anyone who serves people for a living.This is more than a book you read; it is an experience you have. Each chapter opens with a lyric that sets the tone, then moves through real-world scenarios, guided reflection prompts, and Sound Check assessments that help you measure your progress and hold yourself accountable. By the time you finish, you will know what good service looks like, exactly where you stand and what to do next.The Rhythm and Blues of Service was written with Black businesses, organizations and institutions in mind, however the specific tools and strategies provided are available for anyone to use and benefit from. A practical service excellence guide without the corporate jargon, The Rhythm and Blues of Service uses real-world stories, reflection tools, and assessments to help readers build trust, inspire loyalty, and serve with purpose. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9798256187101
Acheter neuf
EUR 25,32
Expédition à EUR 43,33
Expédition depuis Royaume-Uni vers Etats-Unis
Expédition depuis Royaume-Uni vers Etats-Unis
Quantité disponible : 1 disponible(s)