Synopsis
The purpose of this manual is to guide parts professionals, new hires, and management toward a shared understanding of what true customer service excellence looks like in a dealership environment. While procedures and technologies may differ from one industry to another, the principles of good service remain universal: accuracy, honesty, communication, and respect.
This manual is not a list of instructions. It is a set of principles designed to inspire professional pride, encourage teamwork, and establish a consistent foundation for exceptional service. Whether you are new to the industry or have decades of experience, these ideas are meant to help you reflect, refine, and elevate the way you serve others.
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Résultats de recherche pour Beyond the Counter: The Art and Principles of Exceptional...
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Beyond the Counter (Paperback)
impression à la demandeVendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. The purpose of this manual is to guide parts professionals, new hires, and management toward a shared understanding of what true customer service excellence looks like in a dealership environment. While procedures and technologies may differ from one industry to another, the principles of good service remain universal: accuracy, honesty, communication, and respect.This manual is not a list of instructions. It is a set of principles designed to inspire professional pride, encourage teamwork, and establish a consistent foundation for exceptional service. Whether you are new to the industry or have decades of experience, these ideas are meant to help you reflect, refine, and elevate the way you serve others. This item is printed on demand. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9798273125094
Acheter neuf
EUR 18,06
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
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Beyond the Counter
impression à la demandeVendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
PAP. Etat : New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9798273125094
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EUR 18,12
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : Plus de 20 disponibles
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Beyond the Counter
impression à la demandeVendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
Évaluation du vendeur 4 sur 5 étoiles
PAP. Etat : New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9798273125094
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EUR 17,12
Expédition à EUR 3,80
Expédition depuis Royaume-Uni vers Etats-Unis
Expédition depuis Royaume-Uni vers Etats-Unis
Quantité disponible : Plus de 20 disponibles
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Beyond the Counter (Paperback)
impression à la demandeVendeur : CitiRetail, Stevenage, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Paperback. Etat : new. Paperback. The purpose of this manual is to guide parts professionals, new hires, and management toward a shared understanding of what true customer service excellence looks like in a dealership environment. While procedures and technologies may differ from one industry to another, the principles of good service remain universal: accuracy, honesty, communication, and respect.This manual is not a list of instructions. It is a set of principles designed to inspire professional pride, encourage teamwork, and establish a consistent foundation for exceptional service. Whether you are new to the industry or have decades of experience, these ideas are meant to help you reflect, refine, and elevate the way you serve others. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9798273125094
Acheter neuf
EUR 21,38
Expédition à EUR 42,69
Expédition depuis Royaume-Uni vers Etats-Unis
Expédition depuis Royaume-Uni vers Etats-Unis
Quantité disponible : 1 disponible(s)