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ITIL 4.0: Foundations, Principles, and Applications for Effective IT Service Management - Couverture souple

Livre 28 sur 36: IT4nonIT

Zuccari, Fabrizio

 
9798285998655: ITIL 4.0: Foundations, Principles, and Applications for Effective IT Service Management
Couverture souple
ISBN 13 : 9798285998655
Editeur : Independently published, 2025

Synopsis

ITIL 4.0 Foundations, Principles, and Applications for Effective IT Service Management
This essay from the IT4nonIT series takes you on a practical and accessible journey into the world of ITIL without drowning in technical details.
It serves as the compass that can provide you with the necessary knowledge to navigate, understand, and effectively manage processes within your corporate IT environment.
Explore:

  • Introduction to ITIL: Discover the basics and how to improve IT service efficiency
  • Structure and Components: Delve into the constituent elements of ITIL.
  • Advantages and Benefits: Assess the positive impacts for your organization.
  • Fundamental Principles: Guidance on implementing ITIL.
  • Service Value System: Creating value for the business through IT services.
  • Service Management: Service lifecycle and key practices.
  • Collaboration between Business Functions and IT: Synergy among different functions.
  • Measuring Impact: Use KPIs and metrics to evaluate the impact of ITIL initiatives.
  • ...and more

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Independently published
Date d'édition
2025
Langue
anglais
ISBN 13 
9798285998655
Reliure
Broché
Nombre de pages
134
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

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