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Synopsis
The Coaching Playbook: Lead with Heart. Coach with Clarity. By Clay Laugier
Restaurant and food service managers don't need more theory. They need a system that works during a Saturday dinner rush when half the team is new and the GM is watching.
This is that system.
Written specifically for food service leaders, restaurant managers, and hospitality supervisors who are done guessing, The Coaching Playbook gives you a full behavior-based framework to build team trust, cut turnover, and lead with purpose even when you're not the one with the title.
Inside You'll Learn:
- How to run daily pre-shift huddles that build restaurant and food service culture in 5 minutes
- The Coaching Loop: a 5-step system that turns new behaviors into permanent habits
- Behavior scoreboards, coaching logs, and shift rituals that actually hold
- Scripts for real-world feedback with no corporate jargon
- How to lead up, down, and sideways in a food service environment without a title
- The emotional side of leadership: Ted Lasso's heart, Shorsey's fire
Built For:
- Restaurant managers, food service directors, and hospitality shift leads
- Food service operators dealing with high turnover and low morale
- Multi-unit managers who need systems that transfer across locations
- Anyone coaching a frontline team in restaurants, food service, healthcare, or education
Real Results From Real Operators:
- 40 to 60 percent reductions in staff turnover
- Faster onboarding and stronger team trust
- Higher guest satisfaction without adding headcount or cost
- Less chaos. More connection. Clearer standards.
"You're not just running a shift. You're shaping a culture. This playbook shows you how, one behavior at a time."
If you lead a restaurant or food service team, this book was written for you. Grab your copy today.
About the Author
Clay Laugier is a leadership coach, executive consultant, and author with over 20 years leading teams in restaurants, food service, and frontline operations across the Hudson Valley and beyond.
He built his career inside the industry, working every level from the floor to the GM chair, before founding Clay Laugier Ventures to help restaurant owners and food service operators build the human systems that actually hold under pressure.
The Coaching Playbook is his first book. It distills 20 years of real-world coaching into a practical system any restaurant or food service leader can run starting tomorrow.
Clay works directly with food service operators through consulting, coaching, and workshops. He lives in Red Hook, New York.
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The Coaching Playbook: Lead with Heart. Coach with Clarity (Coaching Playbook For Modern Times)
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Paperback. Etat : new. Paperback. The Coaching Playbook: Lead with Heart. Coach with Clarity. By Clay LaugierRestaurant and food service managers don't need more theory. They need a system that works during a Saturday dinner rush when half the team is new and the GM is watching.This is that system.Written specifically for food service leaders, restaurant managers, and hospitality supervisors who are done guessing, The Coaching Playbook gives you a full behavior-based framework to build team trust, cut turnover, and lead with purpose even when you're not the one with the title.Inside You'll Learn: How to run daily pre-shift huddles that build restaurant and food service culture in 5 minutesThe Coaching Loop: a 5-step system that turns new behaviors into permanent habitsBehavior scoreboards, coaching logs, and shift rituals that actually holdScripts for real-world feedback with no corporate jargonHow to lead up, down, and sideways in a food service environment without a titleThe emotional side of leadership: Ted Lasso's heart, Shorsey's fireBuilt For: Restaurant managers, food service directors, and hospitality shift leadsFood service operators dealing with high turnover and low moraleMulti-unit managers who need systems that transfer across locationsAnyone coaching a frontline team in restaurants, food service, healthcare, or educationReal Results From Real Operators: 40 to 60 percent reductions in staff turnoverFaster onboarding and stronger team trustHigher guest satisfaction without adding headcount or costLess chaos. More connection. Clearer standards."You're not just running a shift. You're shaping a culture. This playbook shows you how, one behavior at a time."If you lead a restaurant or food service team, this book was written for you. Grab your copy today.About the AuthorClay Laugier is a leadership coach, executive consultant, and author with over 20 years leading teams in restaurants, food service, and frontline operations across the Hudson Valley and beyond.He built his career inside the industry, working every level from the floor to the GM chair, before founding Clay Laugier Ventures to help restaurant owners and food service operators build the human systems that actually hold under pressure.The Coaching Playbook is his first book. It distills 20 years of real-world coaching into a practical system any restaurant or food service leader can run starting tomorrow.Clay works directly with food service operators through consulting, coaching, and workshops. He lives in Red Hook, New York. This item is printed on demand. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9798287982355
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The Coaching Playbook : Lead with Heart. Coach with Clarity
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Taschenbuch. Etat : Neu. Neuware - The Coaching Playbook: Lead with Heart. Coach with Clarity. By Clay LaugierRestaurant and food service managers don't need more theory. They need a system that works during a Saturday dinner rush when half the team is new and the GM is watching.This is that system.Written specifically for food service leaders, restaurant managers, and hospitality supervisors who are done guessing, The Coaching Playbook gives you a full behavior-based framework to build team trust, cut turnover, and lead with purpose even when you're not the one with the title.Inside You'll Learn: - How to run daily pre-shift huddles that build restaurant and food service culture in 5 minutes- The Coaching Loop: a 5-step system that turns new behaviors into permanent habits- Behavior scoreboards, coaching logs, and shift rituals that actually hold- Scripts for real-world feedback with no corporate jargon- How to lead up, down, and sideways in a food service environment without a title- The emotional side of leadership: Ted Lasso's heart, Shorsey's fireBuilt For: - Restaurant managers, food service directors, and hospitality shift leads- Food service operators dealing with high turnover and low morale- Multi-unit managers who need systems that transfer across locations- Anyone coaching a frontline team in restaurants, food service, healthcare, or educationReal Results From Real Operators: - 40 to 60 percent reductions in staff turnover- Faster onboarding and stronger team trust- Higher guest satisfaction without adding headcount or cost- Less chaos. More connection. Clearer standards.'You're not just running a shift. You're shaping a culture. This playbook shows you how, one behavior at a time.'If you lead a restaurant or food service team, this book was written for you. Grab your copy today.About the AuthorClay Laugier is a leadership coach, executive consultant, and author with over 20 years leading teams in restaurants, food service, and frontline operations across the Hudson Valley and beyond.He built his career inside the industry, working every level from the floor to the GM chair, before founding Clay Laugier Ventures to help restaurant owners and food service operators build the human systems that actually hold under pressure.The Coaching Playbook is his first book. It distills 20 years of real-world coaching into a practical system any restaurant or food service leader can run starting tomorrow.Clay works directly with food service operators through consulting, coaching, and workshops. He lives in Red Hook, New York. N° de réf. du vendeur 9798287982355
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