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Wallace, Danielle

 
9798288519802: The Fix It Manual For Failing Restaurants

Synopsis

The Fix It Manual for Failing Restaurants
By Danielle Wallace

If your restaurant is bleeding money, struggling to stay organised, or barely keeping staff sane — this manual is your lifeline.

Written by a hospitality veteran with over 15 years of front-of-house experience, The Fix It Manual for Failing Restaurants is packed with straight-talking, practical advice for restaurant managers and owners who are sick of the chaos.

This isn’t fluff. This is what actually works.

You’ll learn how to:

  • Set up rotas that are fair, efficient, and don’t burn people out

  • Train your team to give great customer service (without cheesy scripts)

  • Handle complaints like a pro — and stop making the same mistakes

  • Spot hidden money leaks and fix them fast

  • Create smooth systems that your staff will actually use

Whether you run a tiny food truck or a full-service restaurant, this book gives you the tools you need to stop drowning and start thriving.

What’s Inside:

✔️ 10 No-Nonsense Chapters Covering Real Issues Managers Face
✔️ 20 Printable Tools & Templates — Including:
• Cleaning checklists
• Tip tracking sheets
• Fridge/freezer logs
• Staff feedback forms
• FIFO stock rotation templates
• Customer service cheat sheets
• Fire & safety guides
• COSHH assessments
…and a whole lot more.

Everything’s written in plain English, with examples based on real restaurants. No jargon. No corporate BS.

Whether you’re opening your first café or trying to rescue a failing family-run spot, this is the book every manager wishes they had from day one.

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