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Quality First: A Practical Guide to TQM for Small Business Leaders - Couverture souple

McDonnell, Dr. Harvey

 
9798291601983: Quality First: A Practical Guide to TQM for Small Business Leaders
Couverture souple
ISBN 13 : 9798291601983
Editeur : Independently published, 2025

Synopsis

Total Quality Management, TQM- is a comprehensive approach aimed at improving the quality of products and services through ongoing refinements in response to continuous feedback. At its core, TQM seeks to cultivate a culture where all employees pursue quality as a shared responsibility. This philosophy emphasizes the importance of understanding customer needs and expectations, integrating those insights into every aspect of the organization, and fostering a commitment to quality at all levels. For small businesses, implementing TQM can be a powerful strategy to enhance operational efficiency, customer satisfaction, and overall competitiveness.

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Éditeur
Independently published
Date d'édition
2025
Langue
anglais
ISBN 13 
9798291601983
Reliure
Broché
Nombre de pages
59
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
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