Mastering Customer Service Conversations: Quick and effective guide to confident customer service calls - Couverture souple

Petcu, Bogdan

 
9798294154134: Mastering Customer Service Conversations: Quick and effective guide to confident customer service calls
Couverture souple
ISBN 13 : 9798294154134
Editeur : Independently published, 2025

Synopsis

If you are starting in or thinking of any customer service job, this is the right book for you. It will help you be comfortable with customer calls right away; it will also give you the tools to excel and you will learn how to handle the most difficult of situations.
Even if you have some experience, you may still find it useful, especially around handling critical calls. The calls are often the most difficult and critical part of any service and learning how to do it the right way will help you out and make you more effective in your job.

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Éditeur
Independently published
Date d'édition
2025
Langue
anglais
ISBN 13 
9798294154134
Reliure
Broché
Nombre de pages
83
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

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