Articles liés à Customer Relationship Management

Customer Relationship Management - Couverture souple

Aggarwal, Dr. Rashmi

 
9798322077268: Customer Relationship Management
Couverture souple
ISBN 13 : 9798322077268
Editeur : Independently published, 2024

Synopsis

Customer Relationship Management (CRM) is a business strategy that focuses on managing and nurturing interactions with customers. The goal of CRM is to enhance customer satisfaction, loyalty, and overall customer experience. It involves the use of technology and data analysis to understand customer needs, preferences, and behaviors, allowing businesses to tailor their products and services accordingly.
Key components of CRM include customer data management, sales automation, marketing automation, and customer support. By centralizing customer information, organizations can create a comprehensive view of each customer, enabling personalized communication and targeted marketing efforts. CRM systems also streamline processes, improve communication within teams, and help businesses make data-driven decisions.
Ultimately, the effective implementation of CRM can lead to increased customer retention, improved customer loyalty, and better overall business performance.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Independently published
Date d'édition
2024
Langue
anglais
ISBN 13 
9798322077268
Reliure
Broché
Nombre de pages
154
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
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