Robotics in Hotel Services: Housekeeping, Reception, and Concierge Services - Couverture rigide

Couverture rigide

ISBN 13 : 9798337365411

Editeur : Igi Global Scientific Publishing, 2026

Synopsis

The hospitality industry transforms as robotics integrate into hotel services, reshaping housekeeping, reception, and concierge operations. Service robots perform tasks from automated room cleaning and linen delivery to self-service check-in, facial recognition-based reception, and AI-driven concierge assistance. These technologies enhance operational efficiency, reduce labor constraints, and support service quality while allowing human staff to focus on personalized guest interactions. As hotels adapt to rising guest expectations, robotics emerge as an enabler of innovation, redefining service experience and competitiveness in modern hospitality. Robotics in Hotel Services: Housekeeping, Reception, and Concierge Services explores the intersection of AI and the hotel industry. It offers a comprehensive overview of how AI technologies reshape the way hotels operate, engage with guests, and pursue sustainable practices, providing theoretical foundations, real-world applications, and forward-looking insights into a rapidly evolving landscape. This book covers topics such as guest experience, reception automation, and smart technology, and is a useful resource for business owners, engineers, academicians, researchers, and scientists.

A propos du livre

À propos des auteurs

Nagendra Yadav is an 11th-year academia professional with a master's degree in hotel management from Kurukshetra University. With a passion for culinary arts and management, Nagendra has dedicated his career to enhancing guests' culinary dining and hospitality experience worldwide. His expertise spans various facets of hotel operations, including culinary innovation, guest services, and management practices. As an educator, Nagendra shares his knowledge and experience with the next generation of hospitality professionals, inspiring them to pursue excellence and creativity in their careers. He continues to explore new trends and innovations in the industry, aiming to elevate the standards of hospitality and enrich the experiences of guests and clients. He extensively researched promoting local and authentic culinary offerings in destinations. His work has contributed to a broader understanding of how culinary experiences can drive tourism and support local economies.

Dr. Vaibhav Verma is an accomplished academician, hospitality professional, and innovator with over 15 years of experience in academia and the hotel industry. He currently serves as Associate Professor and Head of the School of Hospitality & Tourism at Bahra University, where he provides visionary leadership, fosters academic excellence, and drives innovation in hospitality education. Holding a Ph.D., MTTM, and BHM, Dr. Verma specializes in hospitality and tourism management, with research interests in sustainability, technology integration, and destination marketing. He has published research papers, authored books, and registered patents and designs, reflecting his strong commitment to research and innovation. Dr. Verma's professional career includes roles with leading hotel brands such as The Oberoi (Wildflower Hall) and The Radisson Hotel, where he gained invaluable operational and managerial expertise. He is also the Secretary of Him Anchal Chef Association (HIMCA) and an active member of the Association of Hospitality Professionals. Dedicated to blending industry insights with academic rigor, Dr. Verma continues to shape the future of hospitality and tourism education.

Détails de l'édition

• Éditeur: Igi Global Scientific Publishing
• Date d'édition: 2026
• Langue: anglais
• ISBN 13: 9798337365411
• Reliure: Relié
• Nombre de pages: 600
• Éditeur: Shukla Ankit, Yadav Nagendra, Chauhan Rohit, Ghai Abhishek, Verma Vaibhav
• Coordonnées du fabricant: non disponible
• Personne responsable: GPSR Kontakt; gpsr@libri.de; ; Friedensallee 273; Hamburg; 22763; Allemagne