Articles liés à Understanding Customer Service: Updated Edition
Synopsis
- What is customer service?
- What is customer sensitivity?
- How do you feel when a customer vents on you?
- How to handle customer relations?
- How to close loop customer calls?
This book is going to be an interesting read and would be useful in your professional development if you are working in customer-facing roles in any service industry viz. Telecommunication, Information Technology, Travel & Tourism, and Hospitality etc.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
- ÉditeurIndependently published
- Date d'édition2023
- ISBN 13 9798395751911
- ReliureBroché
- Langueanglais
- Nombre de pages70
- Coordonnées du fabricantnon disponible
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Understanding Customer Service
impression à la demandeVendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
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PAP. Etat : New. New Book. Shipped from UK. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9798395751911
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Understanding Customer Service: Updated Edition (Cross the bridge)
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
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Etat : New. In. N° de réf. du vendeur ria9798395751911_new
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Understanding Customer Service
impression à la demandeVendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
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PAP. Etat : New. New Book. Delivered from our UK warehouse in 4 to 14 business days. THIS BOOK IS PRINTED ON DEMAND. Established seller since 2000. N° de réf. du vendeur L0-9798395751911
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Understanding Customer Service (Paperback)
Vendeur : CitiRetail, Stevenage, Royaume-Uni
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Paperback. Etat : new. Paperback. What is customer service?What is customer sensitivity?How do you feel when a customer vents on you?How to handle customer relations?How to close loop customer calls?There is much more to learn about customer service than just learning soft skills and repeating like parrots or programmed robots. Authors share their life experiences with customers and simplify the understanding of customer service through stories. This book is going to be an interesting read and would be useful in your professional development if you are working in customer-facing roles in any service industry viz. Telecommunication, Information Technology, Travel & Tourism, and Hospitality etc. Shipping may be from our UK warehouse or from our Australian or US warehouses, depending on stock availability. N° de réf. du vendeur 9798395751911
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