Articles liés à 450 Things Every Hotel General Manager Should Know

450 Things Every Hotel General Manager Should Know - Couverture souple

Livre 1 sur 2: Hotel General Manager - Leadership Books

Fitzgibbon Ph.D., Marylouise

 
9798547446474: 450 Things Every Hotel General Manager Should Know
Couverture souple
ISBN 13 : 9798547446474
Editeur : Independently published, 2021

Synopsis

450 Things Every Hotel General Manager Should Know provides a behind-the-scenes playbook for how to run a great hotel, and provides clear practical guidance for running each department, including:

  • Housekeeping
  • Front Office
  • Food & Beverage
  • Convention Services
  • Engineering
  • Security
  • Recreation
  • Finance
  • Human Resources
  • Sales
  • Marketing
  • Catering
  • Revenue Management
This book also includes tips on how to Achieve Service Excellence, Inspect What You Expect, Build a Positive Culture, as well as sharing overall Leadership Strategies that lead to success.

Marylouise Fitzgibbon, Ph.D. is the author of 450 Things Every Hotel General Manager Should Know. With over 25 years of hotel experience, she has been the General Manager of many luxury hotels throughout the U.S. As a Regional General Manager, she had oversight for a portfolio of resorts with 10,000+ hotel rooms and 5,000+ employees. She has been personally featured in over a dozen articles about the hotel industry, including USA Today and The New York Times.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Independently published
Date d'édition
2021
Langue
anglais
ISBN 13 
9798547446474
Reliure
Broché
Nombre de pages
85
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

c/o Amazon Media EU S.à.r.l., 38 Avenue John F. Kennedy
Luxembourg
L-1855
Luxembourg