MASTERING CUSTOMER FEEDBACK: 10 tips to boost response rate - Couverture souple

Livre 2 sur 3: Mastering Customer Service in Tech Support

Tovar MBA, Noe

 
9798861844741: MASTERING CUSTOMER FEEDBACK: 10 tips to boost response rate
Couverture souple
ISBN 13 : 9798861844741
Editeur : Independently published, 2023

Synopsis

100 Page Pocket Guide
paper back

Customer satisfaction surveys are a valuable toolfor me to maintain the quality of my service andgather valuable feedback. As they say, "If I don'tappreciate my customers, someone else will."However, in today's landscape, where manycompanies are constantly bombarding customerswith CSAT surveys, it's clear that survey fatigue hasbecome a real issue. Increasing response rates hasnow become a significant challenge for myorganization. After all, what's the use of sending outsurveys if people aren't willing to respond to them?In this book, I will explore the importance ofcontinuous improvement over time, which ultimatelyleads to more and higher-quality customerfeedback.

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Éditeur
Independently published
Date d'édition
2023
Langue
anglais
ISBN 13 
9798861844741
Reliure
Broché
Nombre de pages
103
Coordonnées du fabricant
Manufactured by Amazon on behalf of the author
https://www.amazon.fr/hz/contact-us

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