Articles liés à The Employee Experience Revolution: Increase Morale,...
The Employee Experience Revolution: Increase Morale, Retain Your Workforce, and Drive Business Growth - Couverture rigide
Synopsis
Create a World-Class Workforce
Every business out there is interested in earning profits. But sometimes the bottom line is not the best indicator of a company's long-term health. In the wake of the Great Resignation, companies are scrambling to hold on to both employees and profits. It turns out that one answer is the key to both. The Employee Experience Revolution divulges the little-known secret of how to become a more profitable company, in both the short and long term: happy employees. "Your customers will never be any happier than your employees. Your people . . . create and deliver the experience that keeps customers coming back."
Authors John DiJulius III and David Murray, founder and VP of consulting, respectively, of The DiJulius Group, are experts in the customer and employee experience industry. The companies they have advised include Starbucks, Chick-fil-A, Lexus, and The Ritz-Carlton. The goal is to have processes and a culture that encourage employees to naturally buy in to a company's brand so they voluntarily sing their employer's praises while providing stellar customer service. Pay is only one factor. A healthy organization will strive to give their employees job satisfaction by providing purpose, recognition, appropriate expectations, and even like-minded coworkers. The principles in this book can be applied to any company, large or small, to help improve how their organization runs as well as their bottom line.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
À propos de l'auteur
John DiJulius is known as the authority on helping organizations build a world-class customer and employee experience. He is the bestselling author of six books. John is the founder and chief revolution officer of The DiJulius Group and has worked with companies like The Ritz-Carlton, Lexus, Starbucks, KeyBank, Nestle, Chick-fil-A, Celebrity Cruise lines, Bristol Myers, Marriott, and many more.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Résultats de recherche pour The Employee Experience Revolution: Increase Morale,...
Image d'archives
The Employee Experience Revolution: Increase Morale, Retain your Workforce, and Drive Business Growth
Vendeur : HPB-Red, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
hardcover. Etat : Good. Connecting readers with great books since 1972! Used textbooks may not include companion materials such as access codes, etc. May have some wear or writing/highlighting. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_455629433
Acheter D'occasion
EUR 4,43
Expédition à EUR 3,23
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
The Employee Experience Revolution: Increase Morale, Retain your Workforce, and Drive Business Growth
Vendeur : HPB-Red, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
hardcover. Etat : Acceptable. Connecting readers with great books since 1972. Used textbooks may not include companion materials such as access codes, etc. May have condition issues including wear and notes/highlighting. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_462347980
Acheter D'occasion
EUR 4,43
Expédition à EUR 3,23
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
The Employee Experience Revolution: Increase Morale, Retain your Workforce, and Drive Business Growth
Vendeur : HPB-Ruby, Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
hardcover. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_468770493
Acheter D'occasion
EUR 5,98
Expédition à EUR 3,23
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
The Employee Experience Revolution : Increase Morale, Retain Your Workforce, and Drive Business Growth
Vendeur : Better World Books, Mishawaka, IN, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 68270102-6
Acheter D'occasion
EUR 11,43
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
The Employee Experience Revolution: Increase Morale, Retain your Workforce, and Drive Business Growth
Vendeur : HPB Inc., Dallas, TX, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
hardcover. Etat : Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! N° de réf. du vendeur S_480327217
Acheter D'occasion
EUR 9,57
Expédition à EUR 3,23
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image d'archives
Employee Experience Revolution : Increase Morale, Retain Your Workforce, and Drive Business Growth
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : As New. Unread book in perfect condition. N° de réf. du vendeur 47523245
Acheter D'occasion
EUR 22,10
Expédition à EUR 2,27
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 3 disponible(s)
Image fournie par le vendeur
Employee Experience Revolution : Increase Morale, Retain Your Workforce, and Drive Business Growth
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Etat : New. N° de réf. du vendeur 47523245-n
Acheter neuf
EUR 24,28
Expédition à EUR 2,27
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 3 disponible(s)
Image d'archives
The Employee Experience Revolution (Hardcover)
Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Évaluation du vendeur 5 sur 5 étoiles
Hardcover. Etat : new. Hardcover. Create a World-Class WorkforceEvery business out there is interested in earning profits. But sometimes the bottom line is not the best indicator of a company's long-term health. In the wake of the Great Resignation, companies are scrambling to hold on to both employees and profits. It turns out that one answer is the key to both. The Employee Experience Revolution divulges the little-known secret of how to become a more profitable company, in both the short and long term: happy employees. "Your customers will never be any happier than your employees. Your people . . . create and deliver the experience that keeps customers coming back."Authors John DiJulius III and David Murray, founder and VP of consulting, respectively, of The DiJulius Group, are experts in the customer and employee experience industry. The companies they have advised include Starbucks, Chick-fil-A, Lexus, and The Ritz-Carlton. The goal is to have processes and a culture that encourage employees to naturally buy in to a company's brand so they voluntarily sing their employer's praises while providing stellar customer service. Pay is only one factor. A healthy organization will strive to give their employees job satisfaction by providing purpose, recognition, appropriate expectations, and even like-minded coworkers. The principles in this book can be applied to any company, large or small, to help improve how their organization runs as well as their bottom line. Every business out there is interested in earning profits. But sometimes the bottom line is not the best indicator of a companys long-term health. In the wake of the Great Resignation, companies are scrambling to hold on to both employees and profits. It turns out that one answer is the key to both. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9798886451924
Acheter neuf
EUR 26,63
Livraison gratuite
Expédition nationale : Etats-Unis
Expédition nationale : Etats-Unis
Quantité disponible : 1 disponible(s)
Image fournie par le vendeur
The Employee Experience Revolution
Vendeur : Rarewaves.com USA, London, LONDO, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
Hardback. Etat : New. Create a World-Class Workforce Every business out there is interested in earning profits. But sometimes the bottom line is not the best indicator of a company's long-term health. In the wake of the Great Resignation, companies are scrambling to hold on to both employees and profits. It turns out that one answer is the key to both. The Employee Experience Revolution divulges the little-known secret of how to become a more profitable company, in both the short and long term: happy employees. "Your customers will never be any happier than your employees. Your people . . . create and deliver the experience that keeps customers coming back." Authors John DiJulius III and David Murray, founder and VP of consulting, respectively, of The DiJulius Group, are experts in the customer and employee experience industry. The companies they have advised include Starbucks, Chick-fil-A, Lexus, and The Ritz-Carlton. The goal is to have processes and a culture that encourage employees to naturally buy in to a company's brand so they voluntarily sing their employer's praises while providing stellar customer service. Pay is only one factor. A healthy organization will strive to give their employees job satisfaction by providing purpose, recognition, appropriate expectations, and even like-minded coworkers. The principles in this book can be applied to any company, large or small, to help improve how their organization runs as well as their bottom line. N° de réf. du vendeur LU-9798886451924
Acheter neuf
EUR 26,89
Livraison gratuite
Expédition depuis Royaume-Uni vers Etats-Unis
Expédition depuis Royaume-Uni vers Etats-Unis
Quantité disponible : 2 disponible(s)
Image d'archives
The Employee Experience Revolution
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
Évaluation du vendeur 5 sur 5 étoiles
HRD. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur GB-9798886451924
Acheter neuf
EUR 23,76
Expédition à EUR 4,84
Expédition depuis Royaume-Uni vers Etats-Unis
Expédition depuis Royaume-Uni vers Etats-Unis
Quantité disponible : 3 disponible(s)