Leading people should be your greatest asset not your biggest problem.
Bridget led a multibillion-dollar company that had grown incredibly fast. Now, she was facing some serious challenges. At the very top of the list? The need to put the customer dead center in everything her company, Talon Tech, executed. This, she knew, would be a monumental challenge.
Over the course of her successful journey to address these issues, she discovers:
Travel with her as she learns to wrestle through, and master, the challenge of being as great at harnessing the potential of her workforce as she is at the creative and operational side of Talon Tech.
Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.
PHIL GELDART, founder and CEO of Eagle's Flight is a recognized authority in the areas of transforming organizational culture, leadership development, and experiential training solutions. His passion for releasing human potential has fueled many innovative programs that have garnered the trust and respect of top Fortune 500 global organizations.
Phil pioneered experiential learning in the training and development industry over thirty years ago, and today, Eagle's Flight is an industry leader whose experiential learning programs have been translated into more than two dozen languages and sold to teams around the world.
An inspirational speaker and author, Phil shares his expertise with audiences and readers alike in areas crucial to performance improvement.
Phil currently lives just outside of Toronto, Canada.
Les informations fournies dans la section « A propos du livre » peuvent faire référence à une autre édition de ce titre.
Vendeur : Better World Books: West, Reno, NV, Etats-Unis
Etat : Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. N° de réf. du vendeur 53855265-75
Quantité disponible : 1 disponible(s)
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Etat : New. N° de réf. du vendeur 47745965-n
Quantité disponible : 20 disponible(s)
Vendeur : INDOO, Avenel, NJ, Etats-Unis
Etat : New. N° de réf. du vendeur 9798887502472
Quantité disponible : 20 disponible(s)
Vendeur : Lakeside Books, Benton Harbor, MI, Etats-Unis
Etat : New. Brand New! Not Overstocks or Low Quality Book Club Editions! Direct From the Publisher! We're not a giant, faceless warehouse organization! We're a small town bookstore that loves books and loves it's customers! Buy from Lakeside Books! N° de réf. du vendeur OTF-S-9798887502472
Quantité disponible : 10 disponible(s)
Vendeur : GreatBookPrices, Columbia, MD, Etats-Unis
Etat : As New. Unread book in perfect condition. N° de réf. du vendeur 47745965
Quantité disponible : 20 disponible(s)
Vendeur : California Books, Miami, FL, Etats-Unis
Etat : New. N° de réf. du vendeur I-9798887502472
Quantité disponible : 18 disponible(s)
Vendeur : Grand Eagle Retail, Bensenville, IL, Etats-Unis
Hardcover. Etat : new. Hardcover. Almost six weeks into the implementation of new strategies based on the consulting report, Bridget's leadership team continued to hear rumblings from their direct reports. Sales continued to push back saying the way they were doing things was working fine, the company just needed to figure out how to fill their orders faster. Operations complained that they didn't have time to implement these new procedures and keep up their current production levels. Customer service grumbled about customer complaints taking up too much of their time. And everyone wanted to know why leadership wasn't fixing these problems. Bridget was beyond frustrated.They had been following the recommendations they had received from a highly recommended consultant group-but everything they were doing seemed to exacerbate rather than solve the issues.Bridget pulled up Talon Tech's latest earnings report and groaned. Until just a few months ago, Talon Tech's success had seemed unstoppable, and her leadership as CEO had been key to that success. But they had hit a wall, and if they didn't learn how to scale that wall quickly, Talon Tech's success would slip away.The review process had forced Bridget to acknowledge that weak leadership and a poor people-centric culture were the root cause of the issues they were facing: a litany of customer service issues, churning through top talent, and challenges from remote work. The board wanted and deserved answers.Bridget knew she could no longer stay in her comfort zone-developing the next technological feat. She needed to balance her technology-centric mindset with a people-centric mindset, and she knew she couldn't do that alone."The moment of truth," Bridget thought as she stepped out into reception. "Good morning, Ray. Welcome to Talon Tech," she said with a smile."Good morning, Bridget," he said shaking her hand warmly, "I'm glad to be here and look forward to working with you and your team." Shipping may be from multiple locations in the US or from the UK, depending on stock availability. N° de réf. du vendeur 9798887502472
Quantité disponible : 1 disponible(s)
Vendeur : PBShop.store US, Wood Dale, IL, Etats-Unis
HRD. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur CX-9798887502472
Quantité disponible : 15 disponible(s)
Vendeur : PBShop.store UK, Fairford, GLOS, Royaume-Uni
HRD. Etat : New. New Book. Shipped from UK. Established seller since 2000. N° de réf. du vendeur CX-9798887502472
Quantité disponible : 15 disponible(s)
Vendeur : Ria Christie Collections, Uxbridge, Royaume-Uni
Etat : New. In. N° de réf. du vendeur ria9798887502472_new
Quantité disponible : Plus de 20 disponibles