Experience Rules!: The Experience Operating System (XOS) and 8 Keys to Enable It - Couverture souple

Hinshaw, Michael; Magers, Diane

 
9798889265566: Experience Rules!: The Experience Operating System (XOS) and 8 Keys to Enable It
Couverture souple
ISBN 13 : 9798889265566
Editeur : Manuscripts LLC, 2024

Synopsis

Experience Rules! is a game-changing guide on experience management by industry pioneers Michael Hinshaw and Diane Magers. You’ll discover the transformative power of the Experience Operating System (XOS), an innovative framework for brands looking to better leverage customer and employee experiences as a significant competitive edge.

Offering a clear, practical roadmap, the book empowers experience leaders and executives to deliver transformative change within their organizations. Hinshaw and Magers combine their expertise strategies and tools for creating consistently exceptional customer and employee experience.

Whether you’re an industry veteran or a novice to experience management, Experience Rules! is a catalyst for unlocking the potential of customer-centricity, and an invaluable companion for future-proofing your brand.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Manuscripts LLC
Date d'édition
2024
Langue
anglais
ISBN 13 
9798889265566
Reliure
Broché
Nombre de pages
300
Coordonnées du fabricant
non disponible
Personne responsable
non disponible