Articles liés à CX MasterBytes: A Leader's Handbook

CX MasterBytes: A Leader's Handbook - Couverture souple

Sheena Joseph

 
9798893639681: CX MasterBytes: A Leader's Handbook
Couverture souple
ISBN 13 : 9798893639681
Editeur : Notion Press, 2024

Synopsis

How do you build the foundations of Customer Experience in your organization?

How do you craft genuine, authentic customer experiences with today's people, processes, and technology?

Discover "CX MasterBytes" by Sheena Joseph, a seasoned leader in India's corporate arena. Drawing from her extensive experience with leading business houses, Sheena shares invaluable stories, strategies, and insights to master CX foundations and navigate challenges with clarity and empathy. This guide explores the latest practices in People, Process, and Technology, offering many bytes of wisdom to build a robust CX framework. It provides authentic engagement principles and sharp solutions, debunking myths while offering humorous anecdotes from the frontlines of experience management across diverse sectors. Dive into this essential handbook for executives and leaders seeking to elevate their CX journey and drive meaningful impact in Products, Industries, Business, and Customer segments for your work.

Les informations fournies dans la section « Synopsis » peuvent faire référence à une autre édition de ce titre.

Éditeur
Notion Press
Date d'édition
2024
Langue
anglais
ISBN 13 
9798893639681
Reliure
Tapa blanda
Nombre de pages
168
Coordonnées du fabricant
non disponible
Personne responsable
non disponible